Service Technician

vforceorlando; Longwood (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

An established service dealership is seeking a dedicated Service Technician to repair and customize marine products. You will be responsible for performing quality service, maintaining customer satisfaction, and working closely with the Service Advisor and Manager. The ideal candidate should have a high school diploma, proper tools, and a passion for boating. This position requires a flexible schedule and an ability to lift heavy materials. A positive attitude and attention to detail are crucial for success.

Qualifications

• Completion of factory authorized formal training programs or equivalent work experience.
• Passion for the boating lifestyle and community.
• High energy level needed.

Responsibilities

• Repair, customize, and maintain marine products.
• Accept work assignments from Service Advisor or Manager.
• Perform service and repair work according to factory specifications.

Skills

Attention to detail

Positive attitude

Ability to work flexible schedule

Proficient in meeting deadlines

Education

High School Diploma or equivalent

Tools

Proper tools for service work

Job description

Overview

Job Title: Service Technician

Department: Service

Supervisor: Service Manager

Summary Description

Repair, customize, maintain, or overhaul both customer and dealership-owned marine products as close to the allotted time schedule as possible with excellent quality.

Responsibilities

• Accept work assignments from the Service Advisor and/or Service Manager.
• Request parts for the job as early as possible when needs become known.
• Perform service, repair, and customization work in accordance to factory specifications.
• Notify the Service Advisor and/or Service Manager of additional work needed or any delays in expected completion as soon as they become known, so that customer may be contacted and notified of delay.
• Keep customers’ boat cleaner than when it was dropped off.
• After job is finished, ensure proper completion and filing of paperwork.
• Keep work area as clean as possible and assist others with maintaining shop cleanliness.
• Assist the Service Advisor, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Maintain technical qualification by completing any necessary training programs assigned to you by the Service Manager.
• Perform other related duties as assigned or requested.

Supervisory Responsibilities

• None

Qualifications & Job Requirements

• Completion of factory authorized formal training programs and/ or equivalent work experience.
• Equipped with proper tools.
• Maintain a positive attitude and relationship with all other employees.
• High School Diploma or equivalent degree preferred.
• Passion for the boating lifestyle and community.
• Attention to detail.
• High energy level needed.
• Ability to work a flexible schedule including weekends, holidays, and evenings.
• Proficient in meeting deadlines on a timely manner.

Physical Demands

• Requires the use of both hands.
• Frequently required to bend, stop, crouch, reach, handle tools, and lift 50lbs of material.

Working Conditions

• The noise level in the work environment is usually loud.
• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally exposed to exhaust fumes or other airborne particles.
• Frequently works near moving mechanical parts.

In addition to the outlined essential job functions, the employee is required to complete all additional tasks assigned by his/her supervisor, as the supervisor sees fit for the position. Failure to comply will result in immediate discipline at the discretion of dealership management.