Service Technician

W3Global; Jackson (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401K match

Profit sharing

PTO

Health/dental/vision

Job summary

W3Global is seeking a Service Technician (Robotic / maintenance) to install, commission, and support industrial automation systems and robotic cells near Jackson, MI. You will troubleshoot PLCs, HMIs, sensors, and robotic systems while providing on-site and remote customer support.

Applicants should have an associate degree or 2+ years in mechatronics or related fields, with robotics experience (FANUC/ABB/KUKA) and strong PLC knowledge.

Qualifications

• Must live within an easy commute to Jackson, MI (no relocation assis..

Responsibilities

• Install, commission, and support industrial automation systems and robotic cells
• Troubleshoot electrical, mechanical, and control system issues
• Perform preventive maintenance and system upgrades
• Diagnose and repair PLCs, HMIs, sensors, and robotic systems
• Provide on-site and remote customer support
• Document service activities, reports, and system changes
• Collaborate with engineering teams on system improvements and retrofits
• Ensure compliance with safety standards and procedures

Skills

Mechatronics

Electrical engineering

Automation

Industrial robotics

PLCs

Electrical schematics

Mechanical drawings

Troubleshooting

Customer service

Travel willingness

Education

Associate's degree or 2+ years experience in Mechatronics, Electrical Engineering, Automation, or related field

Tools

FANUC

ABB

KUKA

EtherNet/IP

Profinet

Job description

Job Description

We are a leading company seeking a skilled Service Technician (Robotic /maintenance)

Note: We are looking for a candidate with strong robotic / maintenance background. If they could live within 45 min drive of Jackson, including surrounding areas such as Mason, Battle Creek and Ann Arbor

Key Responsibilities

• Install, commission, and support industrial automation systems and robotic cells
• Troubleshoot electrical, mechanical, and control system issues
• Perform preventive maintenance and system upgrades
• Diagnose and repair PLCs, HMIs, sensors, and robotic systems
• Provide on-site and remote customer support
• Document service activities, reports, and system changes
• Collaborate with engineering teams on system improvements and retrofits
• Ensure compliance with safety standards and procedures

Qualifications

• Must live within an easy commute to Jackson, MI (no relocation assistance available)
• Associate's degree or 2+ years of experience in Mechatronics, Electrical Engineering, Automation, or related field (or equivalent experience)
• Experience with industrial robotics (e.g., FANUC, ABB, KUKA, etc.) preferred
• Strong understanding of PLCs (Allen-Bradley, Siemens, etc.)
• Ability to read electrical schematics and mechanical drawings
• Hands‑on troubleshooting skills in industrial environments
• Willingness to travel for customer support (up to 30%)
• Strong communication and customer service skills

Preferred Skills

• Experience with vision systems and servo motion control
• Familiarity with industrial networking (EtherNet/IP, Profinet, etc.)
• Previous field service or integrator experience

What We Offer

• Competitive salary and benefits package (401K match, profit sharing, PTO, Health, dental, and vision, etc.)
• Opportunities for training and advancement in robotics and automation
• Dynamic work environment with cutting‑edge technology
• Supportive team culture focused on innovation and growth