Service Technician

KDC Construction; Hayward (CA); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life/AD&D insurance

Flexible Spending Accounts

401(k) retirement plan

Vacation and Sick Time

Holidays

Job summary

KDC Construction is seeking a Service Technician to handle repair and maintenance service work orders across multiple sites in Hayward, CA. The role covers minor to medium repairs in electrical, plumbing, carpentry, flooring, and drywall while keeping customer satisfaction high.

The position requires independent work, flexibility including some nights and weekends, and a valid driver’s license with reliable transportation. A comprehensive benefits package is offered for full-time employees.

Qualifications

• High school diploma or equivalent.
• General trade or Handyman experience with basic electrical, plumbing, carpentry, flooring, and drywall.
• Must possess or obtain a state driver’s license with clean driving record and reliable transportation.
• Able to interact with a diverse customer roster and deliver good service.
• Demonstrates attention to detail, problem-solving, and independence.

Responsibilities

• Services work orders at various customer locations.
• Performs minor equipment and building repairs as requested.
• Respond to Priority 1 emergency safety concerns affecting operations.
• Maintain daily updates detailing on-site visits and schedule changes.
• Document daily activity with photo records and communicate with management.
• Assist with updating store-level facility records and submit paperwork.
• Maintain personal tool inventory and company vehicle/parts stock.
• Inspect and troubleshoot systems to identify repair needs.
• Travel to different worksites to complete tasks and projects.
• Work safely and follow Health, Safety, and Environmental program.
• Other duties as assigned.

Skills

Basic electrical

Basic plumbing

Carpentry

Flooring

Drywall

Customer service

Problem solving

Attention to detail

Self-motivation

MS Office / computers

Education

High school diploma or equivalent

Tools

Vehicle ownership

Microsoft Office

Job description

The Service Technician performs tasks and responds to a high volume of repair and maintenance service work orders ranging from minor handyman type repairs to medium commercial renovation projects. The Service Technician can work independently with minimal supervision and have a variety of construction skillsets, including but not limited to basic electrical, plumbing, carpentry, flooring, and drywall. The Service Technician must be focused on delivering a positive experience to the customer and always focused on continual improvement for the customer experience and satisfaction.

Job Description

Cirks Construction Inc. (CCI), dba KDC Construction is a leader in the construction industry with diverse individuals dedicated to our people, customers, projects, and community. We are maintaining a strong focus on building a culture that encourages our employees to grow personally and professionally. KDC is also a proud recipient of the Top Workplaces 2022, 2023 and 2024, presented by the Orange County Register.

Benefits

KDC offers a competitive salary/hourly range $24.00 to $35.00 per hour - while considering the candidate’s experience and a comprehensive benefits package for full-time employees:

• Medical insurance
• Dental HMO and PPO insurance
• Vision insurance
• Life/AD&D insurance
• Flexible Spending Accounts – Unreimbursed Medical and Dependent Care
• 401(k) retirement plan
• Vacation and Sick Time
• Holidays

Striving to be the leader in construction and facilities services by exceeding customer expectations begins with each employee. Through the individual contributions of our employees, we can support our core values. To help us accomplish this goal, we ask you to SMILE.

• Synergy – Divisions of the company, while independently functional, cooperate toward mutual success and stability through shared resources.
• Marketing – Focused market expertise and strategic growth that ensure consistency, reliability, and superior client outcomes.
• Innovation – Opportunities and solutions that enhance performance, safety, reliability, and client value, while supporting new and expanded business ventures.
• Longevity – Long-term financial stability – Consistent 12-month business cycle.
• Excellence – Unquestioned market leadership, Unsurpassed Quality, and Timeliness. Motivating work environment; employee professional growth and personal advancement.

Essential Job Functions

• Services work orders at various customer locations.
• Performs requested minor equipment and building repairs.
• Respond to Priority 1 emergency safety concern requests for employees or customers, health department shut-down, city official shut-down, or substantial impact on sales.
• Responsible for daily updates detailing store visits, on-site times, and schedule changes.
• Documents daily work activity, appropriately photographs existing job site conditions/work completion, and responds to management team inquiries.
• Assists with updating store-level facility records by submitting all completed paperwork as required.
• Maintains personal tool inventory.
• Responsible for maintaining company vehicle and parts inventory.
• Inspect and troubleshoot systems to identify necessary repairs.
• Travels to different worksites to complete required tasks and projects.
• Responsible for working safely, adhering to all aspects of our Health, Safety, and Environmental Program, and supporting all Company safety efforts.
• Other duties as assigned.

Education, Experience, And Skills

• Must have a flexible schedule and work some nights and weekends.
• High school diploma or equivalent.
• General trade or Handyman experience with basic electrical, plumbing, carpentry, flooring, and drywall.
• Possess the vehicle and tools required to perform job functions.
• Ability to interact with a diverse customer roster.
• Carefully consider cost/benefits.
• Demonstrates attention to detail, creative problem-solving, and analytical skills.
• Self-motivated and works independently.
• Able to deliver a positive experience to the customer.
• Follows all Company and customer policies and procedures.
• Has passion, energy, persistence, positive attitude, and enthusiasm.
• Proficient with computers and familiar with Microsoft Software Suite.
• Must possess or obtain an appropriate state driver’s license before employment, a clean driving record, and reliable transportation.

KDC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.