Service Technician

The Cook & Boardman Group; Greenville (AL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401(k) with company match

Generous paid time off

Job summary

CBX Solutions in the United States seeks a Service Technician to repair and maintain low voltage cabling and devices, including access control, cameras, and network gear, with or without direct supervision.

You will work in a collaborative team, follow safety rules, and contribute to a culture of service excellence while developing skills through CBX University and on-site projects.

Qualifications

• 1 year of experience in physical security, IT or electronics
• Experience configuring access control and surveillance systems
• High school diploma or equivalent
• Hold a valid driver’s license
• Be at least 21 years old to operate company vehicles
• Pass a background check and drug screen

Responsibilities

• Install, Service and Maintain access control devices and electrified door hardware
• Install, Service and Maintain cameras
• Install, Service and Maintain cable pathway systems to support security and network systems
• Maintain company-owned equipment
• Work in a team environment with other service team members
• Observe all safety rules and best practices
• Shall demonstrate a willingness to learn and work well within a team environment

Skills

Measuring tape

Interpersonal skills

Willingness to learn

Teamwork

Professional appearance

Attention to detail

Education

High school diploma or equivalent

Tools

Ladders

Cable pathways

Job description

Build Your Career Where You Matter

Join CBX Solutions, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.

Why Work With Us?

• Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-Life Balance: Generous paid time off for rest, family, and self-care.
• Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program.
• Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

The Service Technician will be responsible for the repair and maintenance of component cable, category cable, fiber, wireless access points, cameras, access control devices, and other low voltage cabling and devices with or without direct onsite supervision.

Essential Functions

• Install, Service and Maintain of various access control devices and electrified door hardware
• Install, Service and Maintain various cameras
• Install, Service and Maintain cable pathway systems to support security and network systems
• Maintain company-owned equipment
• Work in a team environment with other service team members
• Observe all safety rules and best practices
• Perform other duties, as required
• Shall demonstrate a willingness to learn and work well within a team environment

Minimum Qualifications

• Minimum have 1 year of experience in the physical security, IT or electronics field
• Experience in configuring access control and surveillance systems
• High school diploma or equivalent
• Hold a valid driver’s license
• Be at least 21 years old to operate company vehicles
• Successfully pass a background check and drug screen

Knowledge, Skills and Abilities

• Ability to read and use a measuring tape, level and other required tools for installation required
• Excellent interpersonal skills, including external and internal communication (written and verbal)skills
• Demonstrate a desire to learn the industry that C&B serves
• Willing and able to work a flexible schedule when required to meet our customer’s needs (nights, weekends, over-night, etc.)
• Comfortable with heights, such as working a ladder and/or aerial man-lift
• Present oneself in a professional and neat manner
• Solid organization, attention to detail and multi-tasking skills
• Excellent written and verbal skill required with the ability to communicate and understand detailed instructions

Physical Demands

Spends more than 2/3 of time standing, kneeling/crouching/stooping, using hands and reaching. Spends approximately 1/3 of time walking and talking/hearing. Frequent lifting required of items 25-50 pounds.

Work Environment

May require driving to project sites. May be exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker is subject to frequent heavy lifting.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

CBX Solutions is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.