Service Technician

ECI Management LLC; Estero (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus potential

Rental discount at properties

Paid time off and holidays

401k with company match

Wellness plans & FSAs

Mentor from day one

Job summary

ECI Group is seeking a dynamic Service Technician to join our on-site team. You will perform maintenance and service work to ensure our multifamily properties meet standards of operational excellence and resident comfort and safety.

Join a community-focused employer with a strong benefits package and opportunities for professional development and advancement. The role requires hands-on maintenance skills, a valid driver’s license, and weekend/on-call availability.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of general maintenance experience in multi-unit property management.
• Working knowledge of HVAC, plumbing, electrical, fire protection and energy management systems.
• Willingness to work weekends and on-call shifts.
• Maintain regular and predictable attendance and reliable transportation.

Responsibilities

• Handle resident service requests via online ticketing system and provide excellent customer service.
• Perform or assist in all phases of apartment and property maintenance including make-readies, vacant units, groundskeeping, and repairs.
• Assist in upkeep of exterior and interior of the property.
• Support Service Manager on health and safety issues by identifying hazards and maintenance concerns.
• Assist with mitigating and repairing damage from severe weather events.
• Operate maintenance tools and equipment safely and in accordance with regulations.
• Maintain compliance with company policies, ADA, OSHA and other relevant regulations.

Skills

General maintenance

Customer service

Reliability and attendance

Education

High school diploma or GED

Tools

Yardi

Microsoft Office Suite

Job description

Description

ECI Group is seeking a dynamic, customer-centric Service Technician to join our growing team! The Service Technician is a critical member of our onsite community team, performing maintenance and service work that ensures our properties meet our standards of operational excellence and uphold our company values. Our Service Technicians take pride in knowing that they provide excellent service to our residents and ensure their comfort and safety needs are upheld at the highest standard.

About Us

ECI Group has been building communities and enriching lives for over 50 years by developing, building, investing in, and operating multifamily housing throughout the Southeast. While ECI is proud of its history, we are even more excited about our future. We are privately owned and fully integrated – developing, constructing, and managing our properties. ECI Group owns and operates approximately 7,000 + units, with more communities in active development. At ECI, we are guided by our core values, the heart of which is working as One Team, Better Together.

What’s In It For You?

In addition to competitive pay, ECI’s robust benefits package includes:

• Bonus potential
• 30% rental discount at ECI properties
• Paid time off and company holidays
• 401k plus 4% company match
• Wellness plans, flexible spending accounts, and dependent care
• Participation in professional development programming, including a designated Mentor from day one

What You’ll Do

• Handle resident service requests via online ticketing system on a timely basis while providing fantastic customer service.
• Perform or assist in all phases of apartment and property maintenance including make-readies, walking vacant units, groundskeeping, punch-out work, trash-out, maintaining the swimming pool and golf carts, and interior and exterior repairs.
• Assist in the upkeep of the exterior and interior of the property.
• Assist the Service Manager with health and safety issues by identifying and reporting potential hazards, liability and safety concerns, and unresolved maintenance issues.
• Assist with efforts to prevent, mitigate and repair damage from severe weather events.
• Familiarity with maintenance tools and equipment and ability to operate them in a safe manner.
• Maintain compliance with company policies, ADA, OSHA and other regulations affecting the maintenance of the property.

Requirements

What You’ll Need

• High school diploma or GED along with a valid driver’s license.
• A minimum of 2 years of general maintenance experience in multi-unit property management.
• Working knowledge of HVAC, plumbing, electrical, fire protection and energy management systems.
• Work as scheduled, including weekend and on-call shifts as needed.
• Maintain regular and predictable attendance in accordance with company policy to meet business and operational needs.
• Ability and willingness to work overtime if needed.
• Must have access to reliable transportation.

What’ll Set You Apart

• EPA certification Type I or II as well as other certifications/licenses as required by local, state or other regulations.
• Basic knowledge of Microsoft Office Suite, Internet, Yardi, and other relevant applications.

Physical Activities and Work Environment

• Requires frequent lifting and moving of objects up to 75 pounds.
• Requires frequent bending and/or stooping, and use of ladders or stepladders, to perform essential maintenance tasks.
• May require regularly climbing stairs to access upper floor apartments.
• Requires frequently working outside in various weather conditions.

ECI Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.