Service Technician

Papé Group; Escondido (CA); On-site; USD 46,838 - 55,104; Full time

Benefits offered by this job

Competitive pay

Excellent benefits

Training & advancement

Paid holidays

Job summary

Pape’ Material Handling is seeking a Service Technician to diagnose, repair, and maintain material handling equipment at customer locations and in our Escondido shop. You’ll perform diagnostics, preventive maintenance, and repairs to keep forklift systems, engines, hydraulics, transmissions, and electrical systems running at peak performance.

We value 3+ years of hands-on experience, strong customer relations, and the ability to work with minimal supervision.

Qualifications

• 3+ years diagnosing and repairing equipment in material handling.
• Proficiency with basic computer tools (Excel, Word, Outlook).
• Own tools and valid driver’s license are required.
• Strong communication and customer relations skills.

Responsibilities

• Diagnose and repair a wide range of material handling equipment at customer sites and in shop.
• Perform diagnostics, repairs, and preventive maintenance to maximize uptime.
• Communicate findings clearly to customers and coordinate with Parts to order needed components.

Skills

Equipment diagnostics

Customer relations

English proficiency

Tools

Excel

Word

Outlook

Job description

SERVICE TECHNICIAN :

Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another job, but a career? If you answered yes, we want to hear from you!

Pape’ Material Handling, a premier capital equipment dealer in the West, is seeking a Service Technician to join our team in Escondido, CA.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

As a Service Technician, you’ll be the trusted expert keeping our customers’ material handling equipment running at peak performance. You’ll work at both at customer locations and in the shop, performing diagnostics, repairs, and preventive maintenance on equipment. Your day-to-day work ensures maximum uptime for essential equipment and peace of mind for the people who rely on it.

Each day, you’ll work on all makes and models of material handling equipment, diagnosing and repairing a wide range of systems including electric forklift systems, LPG and diesel engines, transmissions, hydraulics, carburetors, electrical and air systems, final drives, clutches, and more. Your responsibilities will also include accurately troubleshooting equipment issues, communicating clearly with customers, and ensuring high-quality service is delivered on every repair. You’ll also work with the Parts Department to identify, order, and return parts as needed to complete each job efficiently and effectively.

Every day, you’ll be delivering expert service, performing high-quality repairs and maintenance on cutting-edge equipment, and building trusted relationships with customers who rely on your skill and professionalism to keep their operations moving. Your work isn’t just about fixing machines, it’s about being the dependable expert our customers count on to get the job done right the first time, every time.

WHAT YOU NEED:

• 3 or more years of experience diagnosing and repairing equipment, preferably in the material handling industry.
• Basic computer knowledge including experience with Excel, Word and Outlook.
• Self-motivation and
• Ability to work under little or no supervision.
• Excellent communication and customer relations skills.
• Proficiency in English. Bilingual in Spanish is a plus but not required.
• Driver’s license with a good driving record. CDL preferred.
• Must provide own tools.

Compensation: $33.80-40.47/hr (Depending On Experience)

Why work for Pape’:

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including –401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement– Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation— Pape’ is a family‑owned, fourth‑generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment– Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact– Enjoy an open‑door policy where your voice will be heard and your opinions will matter.
• Training– You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

Drug‑free workplace and as such, requires candidates to successfully pass a pre‑employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.