Service Technician

Sir Grout Tucson; Columbus (OH); On-site; USD 27,552 - 41,328; Full time

Job summary

Sir Grout Tucson is seeking a skilled Tile and Grout Restoration Technician to join our team. You will restore tile surfaces, seal grout, and perform minor repairs while delivering exceptional client service.

The role requires attention to detail, strong communication, and a proven track record in tile cleaning, sealing, and caulking. A valid driving record and reliable vehicle are preferred for site visits.

Qualifications

• Experience in tile and grout cleaning, sealing, and repair techniques.
• Ability to caulk around showers, tubs and backsplashes.
• Strong attention to detail and precision.
• Customer-focused with excellent communication and interpersonal skills.
• Able to drive to job sites with a valid driving record.

Responsibilities

• Tile and Grout Cleaning: Utilize specialized cleaning equipment and solutions to clean and restore tile and grout surfaces.
• Grout Color Sealing: Apply color sealing to grout lines, ensuring a fresh and uniform appearance while providing protection against stains.
• Tile and Grout Repair: Conduct minor repairs to cracked or damaged tiles and grout, restoring surfaces to their original condition.
• Caulking: Remove and re-caulk using various products including silicone and 2 part epoxy caulking materials.
• Surface Inspection: Assess the condition of tiled surfaces and provide recommendations for restoration or maintenance.
• Customer Interaction: Interact with clients in a professional and courteous manner, addressing any questions or concerns and ensuring satisfaction with the restoration process.
• Equipment Maintenance: Properly maintain and care for cleaning equipment to ensure optimal performance and safety.
• Safe Driving Record: Operate and maintain company vehicles in a safe and professional manner.

Skills

Tile & Grout Restoration

Attention to Detail

Customer Service

Problem-Solving

Job description

About Us

Sir Grout is a leading provider of tile and grout restoration services, committed to revitalizing surfaces and transforming spaces. As we continue to grow, we are seeking a skilled Tile and Grout Restoration Technician to join our team. If you have a passion for precision, an eye for detail, and experience in tile and grout restoration, we want you to be part of our journey.

Job Description

As a Tile and Grout Restoration Technician at Sir Grout, you will play a key role in restoring the beauty of tiled surfaces, providing exceptional service to our clients. Your responsibilities will include:

Key Responsibilities

• Tile and Grout Cleaning: Utilize specialized cleaning equipment and solutions to clean and restore tile and grout surfaces.
• Grout Color Sealing: Apply color sealing to grout lines, ensuring a fresh and uniform appearance while providing protection against stains.
• Tile and Grout Repair: Conduct minor repairs to cracked or damaged tiles and grout, restoring surfaces to their original condition.
• Caulking: Remove and re-caulk using various products including silicone and 2 part epoxy caulking materials.
• Surface Inspection: Assess the condition of tiled surfaces and provide recommendations for restoration or maintenance.
• Customer Interaction: Interact with clients in a professional and courteous manner, addressing any questions or concerns and ensuring satisfaction with the restoration process.
• Equipment Maintenance: Properly maintain and care for cleaning equipment to ensure optimal performance and safety.
• Safe Driving Record: Operate and maintain company vehicles in a safe and professional manner.

Requirements

• Previous Tile and Grout Restoration Experience: Proven experience in tile and grout cleaning, sealing, and repair techniques.
• Ability to install caulk: Proven experience in caulking around showers, tubs and kitchen backsplashes.
• Attention to Detail: A keen eye for detail and precision to deliver impeccable results and exceed client expectations.
• Customer-Focused: A customer-centric approach with excellent communication and interpersonal skills.
• Problem-Solving Skills: Ability to identify and address challenges in the restoration process.
• Good Driving record: Our technicians drive company owned vans to and from our job sites.