Service Technician

Smart Care Equipment Solutions; Cleveland (OH); On-site; USD 55,000 - 76,000; Full time

Job summary

Smart Care is seeking an experienced Commercial Refrigeration Technician to install, maintain, troubleshoot, and repair commercial refrigeration and HVAC equipment. The ideal candidate is mechanically skilled, dependable, safety-conscious, and committed to high-quality service for customers.

Responsibilities include diagnosing issues, performing preventive maintenance, and servicing walk-in coolers, freezers, ice machines, and display cases.

Qualifications

• Experience servicing commercial refrigeration systems preferred.
• Strong knowledge of refrigeration, electrical, and mechanical systems.
• Ability to diagnose problems using meters, gauges, and other diagnostic equipment.

Responsibilities

• Install, service, troubleshoot, and repair commercial refrigeration systems and related equipment.
• Diagnose electrical, mechanical, and refrigeration issues.
• Perform preventive maintenance to minimize downtime and failures.
• Read and interpret wiring diagrams and technical manuals.
• Maintain accurate service records and communicate solutions to customers.

Skills

Troubleshooting

Customer service

Reading wiring diagrams

Repair & maintenance

Diagnostic tools

Education

EPA Section 608 certification

HVAC/R certification or tech-school training

Tools

Meters & gauges

Diagnostic equipment

Refrigerant recovery equipment

Job description

Commercial Refrigeration Technician

Position Summary

We are seeking an experienced Commercial Refrigeration Technician to install, maintain, troubleshoot, and repair commercial refrigeration and HVAC equipment. The ideal candidate is mechanically skilled, dependable, safety-conscious, and committed to providing high-quality service to customers.

Key Responsibilities

• Install, service, troubleshoot, and repair commercial refrigeration systems and related equipment.
• Diagnose electrical, mechanical, and refrigeration system issues.
• Perform preventive maintenance on refrigeration equipment to minimize downtime and equipment failures.
• Work on walk-in coolers and freezers, reach-in units, ice machines, refrigerated display cases, prep tables, and other commercial refrigeration systems.
• Check refrigerant levels, locate leaks, and perform refrigerant recovery, evacuation, and charging as required.
• Troubleshoot compressors, condensers, evaporators, thermostats, controls, motors, fans, contactors, relays, and other system components.
• Read and interpret wiring diagrams, equipment manuals, and technical documentation.
• Maintain accurate service records, including work performed, parts used, equipment condition, and recommended repairs.
• Communicate professionally with customers and explain equipment problems and recommended solutions.
• Maintain company tools, equipment, service vehicles, and inventory in good working condition.
• Follow all applicable safety procedures, refrigerant regulations, and company policies.
• Respond to emergency service calls and after-hours requests when required.
• Maintain a clean and organized work area.

Qualifications

• Previous experience servicing commercial refrigeration systems preferred.
• Strong knowledge of refrigeration, electrical, and mechanical systems.
• Ability to diagnose problems using meters, gauges, and other diagnostic equipment.
• EPA Section 608 certification required.
• Valid driver's license and acceptable driving record.
• Ability to read wiring diagrams and technical manuals.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently with minimal supervision.
• Professional communication and customer-service skills.
• Ability to lift equipment and parts and work in confined spaces, hot/cold environments, and on ladders or lifts.
• Willingness to work flexible hours, including occasional nights, weekends, and emergency calls.

Preferred Qualifications

• 3+ years of commercial refrigeration experience.
• Experience with supermarkets, restaurants, grocery stores, convenience stores, or other commercial facilities.
• HVAC/R certification or technical-school training.
• Experience with electronic refrigeration controls and computerized monitoring systems.
• Experience with ice machines and supermarket refrigeration systems.
• Physical Requirements
• The technician must be able to regularly stand, walk, bend, kneel, climb, reach, and work in confined or elevated areas. The position requires the ability to lift and carry tools, parts, and equipment and to work in both refrigerated and hot environments.
• Equal Opportunity

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at [e-mail].