Service Technician

sunbeltrentals; Cleveland (OH); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Short-term and long-term disability

Accident, Life and Travel insurance

Tuition Reimbursement Options

Employee Assistance Program (EAP)

Length of Service Awards

Paid time off (vacation, sick, holiday

Job summary

Sunbelt Rentals in the United States is seeking an HVAC Technician 1 to deliver portable HVAC equipment, operate and service rental gear, and keep the shop organized, clean, and safe.

The role requires 1-2 years of service-related experience, a valid driver's license, and willingness for after-hours and weekend work; base pay ranges from $18.99 to $27.30 per hour with full benefits.

Qualifications

• 1-2 years of experience in a service-related role interacting with customers.
• Must possess basic math skills.
• Must be mechanically inclined.

Responsibilities

• Communicates professionally with customers, managers and sales engineers to schedule deliveries, pick-ups and service calls
• Delivers and installs rented HVAC equipment and trains the authorized operator (and/or customer) on the safe use of the equipment
• Directs customers to sign appropriate paperwork; keeps track of serial numbers
• Successfully troubleshoots the operation, function, specifications, capabilities and controls of any piece of rental equipment
• Operates company vehicle safely and follows all company safety policies
• Cleans and tests returned equipment, making sure operation and appearance are up to standards
• Completes appropriate paperwork for deliveries, pick-ups and service calls
• Installs flexible gas hose on both propane and natural gas applications
• Implements proper and safe procedures to check gas connections
• Works with managers and sales engineers to maintain accurate records and tracking of in-stock and rented equipment
• Is on call for emergency service and is available on a rotating schedule for emergency service response calls on weekends and evenings

Skills

Customer service

Basic math

Mechanical aptitude

Job description

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Position Objective: The HVAC Technician 1 demonstrates a level of professionalism through positive communication and appearance and provides an exemplary level of service to our customers. This role delivers portable HVAC equipment to the customer, demonstrating skills and performance in the use, operation, and repair of all company equipment. Additionally, this role works primarily in the shop to keep it organized, clean and safe and learns how to check in, clean and prepare equipment for rental support other tech staff on large jobs.

Position Responsibilities:

• Communicates professionally with customers, managers and sales engineers to schedule deliveries, pick-ups and service calls
• Delivers and installs rented HVAC equipment and trains the authorized operator (and/or customer) on the safe use of the equipment
• Directs customers to sign appropriate paperwork; keeps track of serial numbers
• Successfully troubleshoots the operation, function, specifications, capabilities and controls of any piece of rental equipment
• Operates company vehicle safely and follows all company safety policies
• Cleans and tests returned equipment, making sure operation and appearance are up to standards
• Completes appropriate paperwork for deliveries, pick-ups and service calls
• Installs flexible gas hose on both propane and natural gas applications
• Implements proper and safe procedures to check gas connections
• Works with managers and sales engineers to maintain accurate records and tracking of in-stock and rented equipment
• Is on call for emergency service and is available on a rotating schedule for emergency service response calls on weekends and evenings

Requirements:

Education & Experience:

• 1-2 years of experience in a service-related role interacting with customers
• Must possess basic math skills
• Must be mechanically inclined
• Must have a valid driver's license and clean driving record free from points
• Must be at least 21 years or older
• Must be able to work some after hours and weekend work during peak times

Base Pay Range: $18.99 - 27.30

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date.

Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):

• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.