Service Technician

Sunbelt Rentals; Cleveland (OH); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Disability insurance

Life insurance

Tuition Reimbursement

Job summary

Sunbelt Rentals is seeking an HVAC Technician 1 to deliver, install and service portable HVAC equipment for customers. The role emphasizes professional communication and safe operation, including training customers on equipment use and handling paperwork for deliveries and service calls.

The position involves shop work to keep equipment organized and prepared for rental, with on-call responsibilities for emergencies. A valid driver's license and basic mechanical aptitude are required.

Qualifications

• 1-2 years of experience in a service-related role interacting with customers
• Must possess basic math skills
• Must be mechanically inclined
• Must have a valid driver's license and clean driving record free from points
• Must be at least 21 years or older
• Must be able to work some after hours and weekend work during peak times

Responsibilities

• Communicates professionally with customers, managers and sales engineers to schedule deliveries, pick-ups and service calls
• Delivers and installs rented HVAC equipment and trains the authorized operator (and/or customer) on the safe use of the equipment
• Directs customers to sign appropriate paperwork; keeps track of serial numbers
• Troubleshoots the operation, function, specifications, capabilities and controls of rental equipment
• Operates company vehicle safely and follows all safety policies
• Cleans and tests returned equipment and ensures operation and appearance meet standards
• Installs flexible gas hose on propane and natural gas applications
• Checks gas connections safely
• Maintains records of in-stock and rented equipment
• On-call for emergency service on weekends and evenings

Job description

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Position Objective: The HVAC Technician 1 demonstrates a level of professionalism through positive communication and appearance and provides an exemplary level of service to our customers. This role delivers portable HVAC equipment to the customer, demonstrating skills and performance in the use, operation, and repair of all company equipment. Additionally, this role works primarily in the shop to keep it organized, clean and safe and learns how to check in, clean and prepare equipment for rental support other tech staff on large jobs.

Position Responsibilities

• Communicates professionally with customers, managers and sales engineers to schedule deliveries, pick-ups and service calls
• Delivers and installs rented HVAC equipment and trains the authorized operator (and/or customer) on the safe use of the equipment
• Directs customers to sign appropriate paperwork; keeps track of serial numbers
• Successfully troubleshoots the operation, function, specifications, capabilities and controls of any piece of rental equipment
• Operates company vehicle safely and follows all company safety policies
• Cleans and tests returned equipment, making sure operation and appearance are up to standards
• Completes appropriate paperwork for deliveries, pick-ups and service calls
• Installs flexible gas hose on both propane and natural gas applications
• Implements proper and safe procedures to check gas connections
• Works with managers and sales engineers to maintain accurate records and tracking of in-stock and rented equipment
• Is on call for emergency service and is available on a rotating schedule for emergency service response calls on weekends and evenings

Requirements

• Education & Experience:
• 1-2 years of experience in a service-related role interacting with customers
• Must possess basic math skills
• Must be mechanically inclined
• Must have a valid driver's license and clean driving record free from points
• Must be at least 21 years or older
• Must be able to work some after hours and weekend work during peak times

Base Pay Range

$18.99 - 27.30 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards
• Medical/Dental/Vision Insurance
• 401(k) Retirement Plan - US RRS Plan – CAN
• Paid Parental Leave
• Paid Holidays and Paid Time Off
• Tuition Reimbursement
• And many more

Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement):

• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

Gear up for an exciting career! Sunbelt Rentals supports service members.

A leader in the equipment rental industry, Sunbelt Rentals is constantly advancing the idea of how a company can best serve its customers, communities and the planet. With over 1,000 locations across North America and an expansive portfolio of products and services, we deliver solutions to support any job.
Sunbelt’s extensive fleet exceeds and includes general construction equipment, industrial tools, pumps, power & HVAC, trench shoring, scaffolding, remediation & restoration equipment, and more. At Sunbelt Rentals, we place enormous value on the welfare and commitment of our employees as well as the superior level of service they provide for our customers. All our employees benefit from extensive on-the-job training, which is amongst the best in the industry. Our advancement opportunities are why many of our staff remain with us throughout their careers.

Sunbelt Rentals means diversity, teamwork, recognition for exceptional performance, and room to grow!

Designed to serve distinct customer segments requiring a high level of technical expertise, Sunbelt Rentals offer a highly diversified product mix, as well as trained experts.

• Climate Control Services
• Industrial Services
• Tools & Equipment
• Oil & Gas Services
• Power & HVAC Services
• Pile Driving Services
• Pump Solutions
• Scaffold Services
• Remediation and Restoration