Service Technician

BH Management Services, LLC; Carrollton (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

BH Management, LLC in Carrollton, TX seeks a Service Technician III to support property maintenance, handle service requests, and assist with make-readies and preventive upkeep. You will work with the onsite team to keep units and common areas in move-in condition.

Ideal candidates have at least three years of maintenance experience, basic HVAC and appliance repair knowledge, EPA 608 certification, and own basic hand tools.

Qualifications

• Three years of progressive maintenance and safety experience.
• Intermediate computer skills to operate industry software/tools.
• Basic knowledge of appliance repairs.
• Basic knowledge of HVAC repairs.
• Must provide own industry-specific hand tools.

Responsibilities

• Respond to and complete maintenance requests per BH standards.
• Perform HVAC and appliance repairs and assist with make-readies.
• Maintain inventory of supplies and tools for repairs.
• Oversee maintenance operations in the absence of the Service Manager.
• Coordinate weekly make-ready schedules with the office team.
• Adhere to OSHA and safety requirements and report hazards.

Skills

Maintenance experience

Computer skills

Appliance repair

HVAC repair

Tools ownership

Education

High School diploma

Tools

EPA 608 Type I/II or Universal

Job description

Who We AreBH Management, LLC is a people-first multifamily owner and operator that grew from a small startupinto one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH managesover 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by FortuneMagazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplacesfor Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct asmarter way to live, invest, manage, and grow.BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We setour sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of wherewe’ve come and are ready to tackle what’s next. Come join us!Position Summary:The Service Technician III is responsible for assisting and oversight of the physical assets, general maintenance repairs, apartment make-readies, and preventive maintenance and construction or rehabilitation projects for the property. Responsible for assisting in maintaining adequate inventory of supplies for repairs. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.Essential Job Functions:Uses industry-specific technology to establish priorities and responds to service requests and assists in monitoring the completion of service requests within company standards.Completes maintenance requests, replacements, and upkeep within company standards including exterior grounds and common areas of the property, performing HVAC repair, appliance repair, and assisting with make readies as needed.Assists with the identification and correction of hazardous community conditions and liabilities and reports hazards to the Community Manager and Service Manager.Assist in ensuring that established preventive maintenance programs are implemented, followed and documented per BH program guidelines.Responsible for the maintenance and security of all property-issued tools.Post notices and other community communication, if applicable.Works with the office team and/or Service Manager to assist with determining weekly apartment make-ready schedules. Ensures all repairs/replacements/cleaning is completed as necessary for apartments to be move-in ready. Assists with determining supply and equipment needs.Oversees maintenance operations and staff in the absence of the Service Manager.Shares on-call responsibilities, including inclement weather conditions, with the maintenance team. Responds to resident requests per company standards.Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance.Other duties as assigned.Minimum Qualifications/Skills:Minimum of three years of progressive maintenance and safety experience.Intermediate computer skills, including industry-specific technology required to perform job functions.Regularly performs manual, task-oriented work under minimal supervision and prioritizes tasks.High School diploma – preferred.Required Certifications: EPA section 608 Type I – Appliance, Type II – HVAC or UniversalWorking knowledge of basic appliance repairs.Basic knowledge of HVAC repairs.Required to provide own (industry-specific) hand tools.Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including “on-call” and/or participate in a rotating “on-call” schedule as needed to meet business needs.Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Lifting up to 50 pounds.Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs.Ability to work with both hands for frequent grasping and manipulation.Push or pull items and reaching overhead.Operation of a motor vehicle onsite, if applicable.Exposure to all weather conditions.BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.