Service Technician

Restoration1 OrangeCounty; California (MO); On-site; USD 42,000 - 66,000; Full time

Job summary

Restoration1 OrangeCounty in Orange County, CA is seeking a Service Technician to perform restoration tasks for water damage, mold remediation, and fire and smoke damage. This full-time, on-site role requires operating equipment, following safety guidelines, documenting work, and communicating clearly with customers during stressful situations.

The ideal candidate has field service experience, strong maintenance and repair skills, a valid driver's license, and the ability to work independently,

Qualifications

• Experience in Field Service work REQUIRED, including on-site visits, task documentation, and working independently at customer locations.
• Strong Maintenance & Repair skills for property restoration tasks and equipment upkeep.
• Demonstrated Customer Service skills to communicate clearly and support clients during emergencies.

Responsibilities

• Perform restoration tasks related to water damage, mold remediation, and fire and smoke damage.
• Operate restoration equipment and follow safety guidelines.
• Document work performed and maintain tools and vehicles.
• Interact with customers on-site and provide professional, respectful support during stressful situations.
• Potentially work evenings or weekends as part of emergency response.

Skills

Maintenance skills

Troubleshooting

Field Service

Customer service

Physical stamina

Safety practices

Education

High school diploma

Certifications (restoration/ mold remediation/ OSHA)

Tools

PPE usage

Job description

Company Description

Restoration1 OrangeCounty provides professional restoration services for homeowners and businesses across Orange County and Riverside County. The team specializes in water damage, mold remediation, and fire and smoke damage restoration. Services are available 24/7, supporting clients during urgent and unexpected property emergencies. Restoration1 OrangeCounty focuses on efficient, high-quality work and reliable customer support to help communities recover quickly and safely.

Role Description

The Service Technician is a full-time, on-site role based in Orange County, CA. In this position, the technician performs restoration tasks related to water damage, mold remediation, and fire and smoke damage, including assessment, removal, cleanup, and basic repairs. Day-to-day responsibilities include operating restoration equipment, following safety and regulatory guidelines, documenting work performed, and maintaining tools and vehicles. The role also involves interacting with customers on-site, explaining services, and providing professional, respectful support during stressful situations. Technicians may be scheduled for evening or weekend work as part of emergency response needs.

Qualifications

• Strong Maintenance & Repair and Maintenance skills for property restoration tasks and equipment upkeep.
• Proficient Troubleshooting abilities to identify damage issues and determine appropriate restoration solutions.
• Experience in Field Service work REQUIRED, including on-site visits, task documentation, and working independently at customer locations.
• Demonstrated Customer Service skills to communicate clearly, manage expectations, and support clients during emergencies.
• Ability to lift and move equipment and materials, and perform physically demanding work in various environments.
• Familiarity with safety practices, PPE use, and basic building systems; restoration or construction experience is a plus.
• Valid driver’s license with a clean driving record and reliable transportation.
• High school diploma or equivalent; relevant certifications in restoration, mold remediation, or OSHA safety are beneficial.