Service Technician

Ontario Hyundai; California; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life

401K

Health & Wellness Program

Company paid vacation and holidays

Job summary

Ontario Hyundai is seeking a skilled Service Technician to provide top-notch vehicle service and repairs. The ideal candidate should have a high school diploma or GED, post-secondary automotive training, and at least a year of experience, preferably in a dealer-level setting with Hyundai or Kia. Responsibilities include performing quality repairs, communicating effectively with service advisors, and maintaining a clean work environment. Benefits include health, dental, vision, life insurance, 401K, and paid time off.

Qualifications

• 1-2 years' dealership experience preferred, particularly with Hyundai or Kia.
• Ability to replace and tear down engines is necessary.
• Must have a clean driving record and valid driver's license.

Responsibilities

• Perform quality repair work according to dealership standards.
• Conduct routine service inspections and standard maintenance jobs.
• Communicate service status and estimated completion times to customers.

Skills

Customer service

Problem solving

Communication skills

Technical performance

Education

High school diploma or GED

Post-secondary automotive training

ASE certification

Tools

Diagnostic tools

Job description

Service Technician services and repairs vehicles as assigned by management following all established standards and procedures. In addition, he or she may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. We deliver the highest quality service while maintaining the highest level of customer satisfaction.

The ideal candidate has a high school diploma or GED, some post‑secondary automotive training, at least one year of dealer-level (A level Hyundai or Kia Experience preferred) or large facility experience, and certification by the National Institute for Automotive Service Excellence (ASE). An unrestricted driver’s license and a clean driving record, a strong technical performance record, and strong physical dexterity and stamina to get the job done are required. He or she must be able to work productively in a fast‑paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

Benefits

• Health
• Dental
• Vision
• Life
• 401K
• Health & Wellness Program
• Community involvement
• Company paid vacation and holidays

Responsibilities

• Effectively and accurately perform quality repair work in accordance with dealership's and factory standards.
• Checks all fluids and maintenance‑related parts and tops‑off or replaces fluids or filters/parts as required.
• Performs routine service inspections or tests and completes standard maintenance jobs.
• Road‑test vehicle to ensure quality repair work was completed.
• Maintains cleanliness of vehicles while performing service or repairs.
• Ensures that required documentation is complete and is in compliance with regulations and standards.
• Follows all shop policy, procedure, safety, and environmental rules.
• Helps maintain shop appearance and safety standards and ensures the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions.
• Attends all staff meetings, trainings, and educational classes as required.
• Complete system diagnostics and full automotive troubleshooting and testing.
• Maintain an organized and neat shop area.
• Communicate directly with service advisors regarding the status of the service work as well as the estimated time for completion so that customers can be informed.
• Continuously learn new technical information and techniques in formal training sessions in order to stay informed with rapidly changing automotive technology.
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors.
• Performs other duties as assigned.

Qualifications

• 1-2 years' experience preferred (dealership experience preferred).
• A level Hundai or Kia experience preferred.
• Ability to replace and tear down engines.
• Able to drive both automatic and standard‑transmission vehicles.
• National Institute of Automotive Service Excellence (ASE) certification (s) or certification (s) in different specialized areas such as: brakes, electrical/electronic systems or engine performance preferred.
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
• Safety and customer service oriented.
• Able to bend, kneel, squat, stand, and lift heavy objects as needed.
• Professional appearance and work ethic.
• Self‑motivated with solid work habits.
• Valid California driver's license with a clean driving record.