Service Technician

SPECTRUM; Buffalo (MN); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Free internet

Discounted internet

Free TV

Free mobile

Career progression

Certifications

Job summary

Spectrum is seeking a Field Technician to install and repair services at customer locations, while educating customers on proper use of our Internet, TV, and mobile offerings.

This entry-level role provides on-the-job training, opportunities for self-progression with pay increases, and a clear pathway toward a long-term career in a dynamic outdoor environment.

Qualifications

• High school diploma, GED, or equivalent work experience.
• Willingness to travel to customer sites and company facilities.
• Valid driver's license with safe driving record.
• Able to walk varied terrains and lift up to 75 lbs.
• Comfort working outdoors in various weather conditions.

Responsibilities

• Install and repair services at customer premises.
• Educate customers on using Spectrum services.
• Troubleshoot and resolve technical issues in the field.
• Maintain safe, professional conduct and proper documentation.

Skills

Fluent English

Computer proficiency

Hand tools

Education

High school diploma or GED

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Earn $22/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!

What our Field Technicians Enjoy Most About the Role

• free and discounted internet, TV, and mobile
• Staying active and working outdoors.
• No two days are the same in the field.
• Enjoy solving problems and overcoming daily challenges.
• Build meaningful relationships with colleagues and customers.
• Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum.
• Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work.
• Additional opportunities to move into other roles including leadership positions.
• Field Technicians can also earn an industry recognized certification.

Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary
• Language: Fluent in English
• Technical skills: Proficiency in using computers and software applications.
• Technical skills: Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
• Abilities: Valid Driver’s license.
• Abilities: With safe driving record within company standards required.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment.
• Physical: Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs.
• Physical: Climb ladders up to 32 feet and work in confined spaces and at heights.
• Physical: Operate and navigate a company vehicle in changing environments.
• Physical: Work with small components and wires.
• Physical: Work outdoors for extended periods in any season and inclement weather.

Working Conditions

Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $20.00 and $27.80 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.