Service Technician

Aramark; Beltsville (MD); On-site; USD 32,000 - 34,000; Full time

Job summary

Aramark in Beltsville, MD is seeking an Equipment Service Technician to diagnose and repair beverage equipment, ensuring uptime for customers. You will inspect, repair, and adjust machines, exchange decanters, and perform preventative maintenance while documenting work and staying within safety guidelines.

Qualified candidates have a High School Diploma or GED, basic electrical repair skills, and the ability to read and write English; valid driver’s license is required.

Qualifications

• Must be able to read and write in English.
• Solid understanding in repairing small electrical appliances.
• Must be willing to learn how to connect equipment to water sources, add lines and drainage.
• Must be willing to work with copper, braided and PEX lines.
• Incumbent must have an acceptable driving record and a valid driver’s license.

Responsibilities

• Calls on customers to investigate operating difficulties of equipment and diagnose causes.
• Makes repairs or adjustments to equipment to return it to working order.
• Cleans and maintains equipment on location, exchanges decanters and cleans brewers.
• Documents verification of closing calls, invoices, asset verification, and customer documentation.
• Repairs and refurbishes equipment; maintains spare parts levels.
• Collects work completed using company mobile device.
• Maintains a positive relationship with customers and upholds company image.
• Performs scheduled and unscheduled service activities, including emergency calls and preventative maintenance.
• Maintains clean and organized service area and vehicle; follows safety policies.

Skills

Electrical repair

English literacy

Customer service

Driving record

Education

High School Diploma or GED

Job description

Compensation Data

COMPENSATION: The Hourly rate for this position is $23.00 to $25.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

Job Responsibilities

• Calls on customers as assigned by Service Manager or General Manager to investigate operating difficulties of equipment. Diagnoses problems and figures out reasons and the nature of correction.
• Makes repairs or adjustments to equipment to return the equipment in working order.
• Cleans and maintains equipment on location including exchanging decanters and cleaning brewers.
• Documentation including verification of the closing calls, invoice completion, asset verification and any required customer documentation
• Repairs and refurbishes equipment; maintain spare parts levels.
• Ability to accurately collect work completed in company provided mobile device.
• Maintains a good working relationship and liaison with customers to maintain a positive image of the company and product.
• Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys, and installations.
• Maintains service area and vehicle in a clean and organized condition. Follows company guidelines on safety and operates vehicle in a safe manner.
• Completes weekly Driver Report and follows guidelines in the Fleet Manual.
• Follows all safety standards and policies set by manufacturers and company.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• High School Diploma or GED required
• Solid understanding in repairing small electrical appliances.
• Must be willing to learn how to connect equipment to water sources, add additional lines and drainage when vital.
• Must be willing to learn how to work with copper, braided and pex lines. This skill is normally developed through six months to one year of experience in the equipment service operations or through vocational training.
• The ability to read and write in English is required.
• Must also possess effective communication and customer service skills.
• Incumbent must have an acceptable driving record and a qualified driver’s license.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking & standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .