Service Technician

EcoShield Pest; Annapolis (MD); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Paid sick leave

Paid vacation

10 company-paid holidays

Medical, dental, vision

401(k) with match

Employee discount

EAP access

Discounted pest control services

Job summary

EcoShield Pest Solutions is seeking a Service Technician to deliver excellent customer service during scheduled maintenance, inspecting for pest activity and applying effective treatments. You will maintain records, follow safety guidelines, and communicate with the office to ensure quality service.

You must be at least 21, hold a valid driver’s license with 3+ driving years, and complete any required pest control licensing.

Qualifications

• 1+ year of customer service experience.
• Must be 21 years of age or older.
• Possess a valid driver’s license and 3+ consecutive years of driving history.

Responsibilities

• Perform interior and exterior pest control treatments following safety guidelines.
• Inspect properties for signs of pest activity and recommend solutions.
• Explain treatments, answer questions, and maintain service records.

Skills

Customer service

Driving history

Driver's license

Job description

**Service Technician****Position Summary**The Service Technician delivers exceptional customer service during scheduled maintenance appointments by inspecting for pest activity, providing effective treatment solutions, and building lasting customer relationships. This role helps ensure customer satisfaction through proactive communication, attention to detail, and consistent service excellence.**Responsibilities*** Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.* Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.* Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.* Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.* Follow company policies, regulatory requirements, and safety standards while utilizing technology to manage appointments and service documentation.**Qualifications and Requirements*** 1+ years of customer service experience, preferred.* Must be 21 years of age or older.* Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of the role.* Earn and maintain state-required training and pest control licensing if applicable (provided).**Why Work for EcoShield Pest Solutions?**The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family.EcoShield Pest Solutions is proud to offer competitive pay and full benefits!* Weekly Pay – get paid every Friday!* Paid sick and vacation time along with 10 company-paid holidays.* Comprehensive benefits package including medical, dental, and vision options.* 401(k) with a competitive match.* Access to the Employee Assistance Program (EAP).* Discounted pest control services for employees and their friendsThis position offers an hourly base pay of $18.00, plus additional compensation opportunities. Please note that actual earning beyond base pay will vary based on sales.**Physical Demands and Working Requirements**The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions. * Capable of regularly lifting up to 50 pounds, with occasional heavier lifting.* Requires clear vision for both close and distant tasks, with adjustable focus.* Must be able to stand for long periods, perform physical tasks, and manage repetitive motions.* Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required.* Moderate noise level in the work environment.* Potential exposure to pests, mold, allergens, and structural hazards; safety gear required.The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position.