Service Technician

CLS Living; Ann Arbor (MI); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Generous PTO

401(k) with company match

Health, dental, vision insurance

HSA & FSA

Life insurance & parental leave

Employee Assistance Program

Relocation assistance

Professional development & advancement

Supportive, flexible work environment

Unmatched company culture

Job summary

CLS Living in Ann Arbor, MI is seeking a Maintenance Technician to keep our communities in top condition and deliver stellar resident service. Responsibilities include HVAC, electrical, plumbing maintenance, and make-ready unit prep, with focus on safety and curb appeal.

You'll handle work orders, coordinate with leasing staff, document issues, and ensure compliance with codes while supporting a positive, team-driven culture.

Qualifications

• Proficient knowledge of basic building HVAC systems.
• Proficient knowledge of basic electrical systems.
• Proficient knowledge of basic plumbing systems.
• Experience with make-ready unit preparation.
• Construction skills including patching, texture, painting, flooring, carpentry.
• Experience with groundskeeping and irrigation.

Responsibilities

• Deliver first-class customer service to prospects and residents.
• Conduct daily property maintenance to ensure safety and curb appeal.
• Complete work orders promptly and document damages as needed.
• Collaborate with leasing and maintenance teams to optimize resident satisfaction.

Skills

HVAC systems

Electrical systems

Plumbing systems

Make-ready unit prep

Construction & carpentry

Groundskeeping & irrigation

Job description

Overview

At CLS Living, our mission is simple: to deliver anunparalleled resident experienceand foster anexceptional workplace environment. We are committed to building aworld-class teamof passionate individuals who thrive in a culture of positivity, creativity, and continuous growth.

Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people—and when our team thrives, our residents do too.

Company Benefits & Perks

We believe in rewarding our team with benefits that support both personal and professional well-being:

• Generous Paid Time Off (PTO)
• 401(k) with Company Matching
• Comprehensive Health, Dental, and Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Life Insurance & Parental Leave
• Employee Assistance Program (EAP)
• Relocation Assistance
• Professional Development & Advancement Opportunities
• Supportive, Fun, and Flexible Work Environment
• Access to anUnmatched Company Culturethat values individuality and innovation

Responsibilities

The Job At-A-Glance:

The Maintenance Technician plays a vital role in maintaining the community’s physical condition both inside and out, while promoting resident satisfaction through first-class customer service to prospects and residents. Timely and professional handling of all requests is essential.

Customer Service:

• Deliver outstanding customer service and build positive relationships with visitors, prospects, residents, neighbors, community members, schools, and city departments.
• Maintain professionalism in workmanship, communication, personal appearance, organization, and reporting.
• Participate in company training and keep all insurances and licenses current.

Grounds & Property Maintenance:

• Conduct daily property walkthroughs to ensure all areas are functional, safe, and well-maintained, supporting maximum curb appeal.
• Maintain cleanliness and safety across offices, common areas, stairwells, exteriors, basements, grounds, and models.
• Identify and address potential liability issues related to property maintenance.

Administrative Duties:

• Complete work orders promptly, professionally, and courteously, ensuring thorough cleanup after each task.
• Document and bill residents for any damages caused by neglect or misuse, including collecting photos and proof as needed.
• Collaborate with leasing office to coordinate service requests and optimize resident satisfaction.
• Maintain an organized and safe maintenance shop and storage areas.
• Comply with all codes, legal, OSHA, and safety regulations.

The activities listed above may not be all inclusive.

Qualifications

• Proficient working knowledge of basic building HVAC systems
• Proficient working knowledge of basic building electrical systems
• Proficient working knowledge of basic plumbing systems
• Experience with make-ready unit preparation
• Construction skills including sheetrock patching, texture, painting, flooring, and carpentry
• Experience with groundskeeping and irrigation systems

Who You Are

We’re looking for someone who thrives in a fast-paced, hands-on environment and who sees every challenge as an opportunity to improve the resident experience. The ideal candidate will:

• Be a passionatementor and team builder, invested in the growth and development of others.
• Act as anambassador of the CLS Living culture, bringing energy, pride, and leadership to the community.
• Have apersonal drive to excel, grow within the company, and take ownership of their role.
• Possess anentrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance.
• Demonstrate asolutions-first mindset, handling challenges with professionalism and integrity.

CLS Living is very proud to be recognized as a certified Great Places to Work company. CLS Living is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Pay Range

USD $26.00 - USD $28.00 /Hr.