Service Tech IV- Utility Truck Division

RSC Holdings Inc.; Northern (KY); Hybrid; USD 58,000 - 92,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development

Additional Vacation

Early Wage Access

Job summary

United Rentals, Inc. seeks a Master-level Utility Service Technician IV to perform maintenance, preventive maintenance and advanced repairs on complex rental vehicles and attachments, in shop or on customer sites.

Working with minimal supervision, you will diagnose mechanical, electrical, hydraulic and drive train systems, document work in Rentalman, and travel as needed to support field service calls while upholding safety standards.

Qualifications

• High School diploma or equivalent.
• Trade school training preferred; Manufacturer sponsored training a plus.
• Active state driver’s license and Class 5 license; Class 1 or 3 preferred.

Responsibilities

• Perform maintenance, preventive maintenance and repairs on complex rental vehicles and attachments.
• Diagnose and repair mechanical, electrical, hydraulic, and drive train systems.
• Travel to customer sites for repairs and document work in Rentalman.

Skills

Mechanical aptitude

Technical ability

Independent judgment

Education

High School diploma or equivalent

Trade school training preferred

Manufacturer sponsored training a plus

Tools

Diagnostic software

Diagnostic programs

Rentalman system

URI Tools

Job description

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! With little or no supervision, the master-level (Utility Service Technician IV) will perform assigned and assessed maintenance, preventive maintenance and advanced mechanical / electrical / hydraulic / drive train / suspension & steering / brakes / heating & air conditioning, gasoline & diesel engine repairs of complex utility vehicles and their attachments and accessories, both in-shop/at-branch and occasional field service calls, in a safe and professional manner. Must be able to effectively perform all duties of lower-level technicians. This position may specialize in the repair and maintenance of a specific category of utility vehicles and attachments that requires an employee to possess a high degree of independent judgement and creative thinking.

What you’ll do: Using high degree of independent judgment, responsible for the safe maintenance, preventative maintenance, repair and testing of a variety of complex rental vehicles, their attachments & accessories, equipment, and tools at branch or on customer locations involving mechanical / electrical / hydraulic / drive train / suspension & steering / brakes / heating & air conditioning, gasoline & diesel engines, utility attachment booms, cables, insulation sections, insulated bucket liners and controls: Using high degree of independent judgment, responsible for the safe maintenance, preventative maintenance, repair and testing of a variety of complex rental vehicles, their attachments & accessories, equipment, and tools at branch or on customer locations involving mechanical / electrical / hydraulic / drive train / suspension & steering / brakes / heating & air conditioning, gasoline & diesel engines, utility attachment booms, cables, insulation sections, insulated bucket liners and controls: Ability to diagnose and repair all equipment vehicles and their utility attachments within the rental fleet appropriately and consistently, utilizing schematics, diagnostic programs, tools and applications without supervision. Consistently utilize diagnostic software and technical manuals to identify malfunctions and determine the best course of action. Consistently utilize URI Tools and Applications to perform all necessary diagnostic and documentation functions on the company computer system Troubleshoot and repair complex issues within hydraulic, electrical, pneumatic, and braking systems. Installation, fabrication, removal and repair of different types of truck bodies, truck suspensions & equipment. After achieving a “Qualified Person” for DC Dielectric Testing and/or “Certification from (ASE- T2-T8) or (FMCSA- EPA-609) for annual vehicle DOT Inspections, conduct routine DOT inspections, dielectric compliance testing, and preventative maintenance to maximize performance and meet ANSI/OSHA safety standards Perform welding and fabrication for equipment repair and modification as needed. As assigned supervise, train and organize the work duties of other technicians in the department. Consistently manage field service vehicle Parts Inventory to ensure proper levels and compliance Maintain ability for business/after-hours service calls, customer requested needs, and be available when assigned Advise customer and/or field service leader of any repairs, maintenance or services that should/must be performed within the next 3 months. Consistently utilize URI Tools to maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily/job basis: Record preventative and ready inspection completion in Rentalman system\ Document parts and labor accurately within Rentalman When required, travel to customer site for repair/maintenance of rental or owned equipment or vehicles: Maintain a service vehicle in a clean and professional manner. Consistently utilize URI Tools to document, assign, perform and complete the Customer Service Request (i.e. FSD Screen, FS Tech Application) May assist in the pick-up and delivery of equipment and parts to and from outside vendors and other United Rentals, Inc. locations for purchase and/or repair When necessary and without supervision, and utilizing the correct URI Tools and Processes, accurately order needed parts using reference materials as required, including communication with all necessary vendors and suppliers Training & Development Attend assigned manufacturer sponsored training classes Complete all required URI Workday training classes (including FSD and FST training) Advanced and multi-day training and travel may be required Ensure all certifications are kept active and up-to-date.

Requirements:

• High School diploma or equivalent
• Manufacturer sponsored training a plus
• Trade school training preferred
• Active applicable state class driver’s license
• Certified welding and fabrication
• Must hold valid Class 5 valid driver’s license; Class 1 or 3 preferred
• Medical card as required by the FMCSA.
• 5+ years working with aerial lifts, bucket trucks, hydraulic systems, or heavy equipment (e.g., utility trucks, forestry equipment, or construction machinery)
• Previous welding and fabrication experience required
• Related truck & utility maintenance /equipment rental experience required
• CVIP (Commercial Vehicle Inspection Program) or (ASE Certifications) experience preferred
• Mechanical aptitude and technical ability are a must

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation
• Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture
• Explore our comprehensive U.S. benefit offerings
• For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.