Service Tech C

Kamaaina Nissan; Hilo (HI); Vor Ort; USD 42.000 - 70.000; Vollzeit

Zusammenfassung

Kamaaina Nissan in Hilo, Hawaii is seeking an automotive service technician to perform duties with supervision while upholding dealership and factory standards. You will diagnose problems, communicate with parts, road test vehicles, and document all work on repair orders.

Qualifications include a one-year certificate or equivalent training, strong communication and safety awareness, and basic computer skills. A valid driver's license and willingness to continue OEM training are required.

Qualifikationen

• Ability to read, analyze, and interpret general business materials.
• Ability to write reports and communicate with managers, customers, and staff.
• Ability to present information and respond to questions from groups.
• Ability to read, write, and speak in English fluently.
• Basic math and measurement skills for job duties.
• Proficient computer usage including automotive shop software.

Aufgaben

• Performs tasks with some supervision and adheres to dealership and factory standards.
• Diagnoses vehicle problems based on customer complaints and inspection.
• Communicates with parts department to obtain needed parts.
• Road tests vehicles and documents all work performed on the repair order.
• Maintains a clean and safe work area and handles tools and manuals responsibly.
• Participates in manufacturer training and keeps up with OEM guidelines.
• Notifies service advisor of any additional work or safety concerns.
• Assists technicians as needed and adheres to OSHA and environmental regulations.

Kenntnisse

Strong communication

Problem solving

Attention to safety

Driving is essential

Ausbildung

One year certificate from college or technical school

Tools

Automotive shop management software

Email & communication

Jobbeschreibung

Performs most tasks assigned with some supervision required. Requires average mechanical knowledge. Performs work as outlined on repair order with efficiency and accuracy, in accordance withdealership and factory standards. Diagnoses vehicle problems based on customer complaints and inspection. Communicates with parts department to obtain needed parts. Saves and tags parts of the job if under warranty or if requested by the customer. Examines assigned vehicle to determine if further safety or service work is required orrecommended. Communicates with service advisor immediately if additional work is needed if work outlined isnot needed, or if repairs cannot be completed within the promised time. Documents all work performed and recommended on the repair order. Road tests vehicles. Participates in manufacturer-sponsored training programs, schools, and events. Keeps abreast of manufacturer technical bulletins. Inspects and test drives newly delivered vehicles for obvious damage and missing majorcomponents and drivability functions. Installs optional equipment specified by the customer or dealer. Reports machinery defects or malfunctions to supervisor. Ensures that customers’ cars are kept clean. Notifies service advisor immediately of anything thathas happened to change the appearance or condition of the vehicle. Keeps shop area neat and clean. Maintains and is accountable for all dealership-owned tools and manuals. Returns them to theproper place and in the same condition as they were received. Understands, keeps abreast of, and complies with federal, state, and local regulations, such ashazardous waste disposal, OSHA Right-to-Know, etc. Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management. Keeps up with all Manufacturer training, safety compliance training, OEM training, and securityon a timely basis. Ensure that the work area is kept clean. Maintains a professional appearance. Assists the assigned technician as needed. Other duties as assigned by the Service Manager, General Manager, or Chief Operating Officer.To perform this job successfully, an individual must be able to satisfactorily perform each essential duty.The requirements below represent knowledge, skill, and/or ability. Reasonable accommodations may bemade to enable individuals with disabilities to perform basic functions. Driving is essential to the position; must have and maintain current, valid driver's license and aclean driving abstract. Strong communication skills Proficient in automotive shop management software. Strong problem-solving skills.EDUCATION and/or EXPERIENCE One year certificate from college or technical school: or three to six months related experienceand/or training; or equivalent combination of education and experience.LANGUAGE SKILLSo Ability to read, analyze, and interpret general business periodicals, professional journals,technical procedures, or governmental regulations.o Ability to write reports, business correspondence, and procedure manuals.o Ability to effectively present information and respond to questions from groups of managers,clients, customers, and the public.o Ability to speak, read, and write fluently in English.MATHEMATICAL SKILLSo Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,common fractions, and decimals.o Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITYo Ability to define problems, collect data, establish facts, and draw valid conclusions.o Ability to interpret an extensive variety of technical instructions in mathematical or diagram formand deal with several abstract and concrete variables.COMPUTER SKILLS: Basic computer skills Proficient with Email & Communication Proficient in automotive shop management software.CERTIFICATES, LICENSES, REGISTRATIONS Automotive Service Excellence (A SE) Certifications Brakes Certification for Auto/Light Truck State Vehicle Inspector Certification Valid Driver’s LicenseDriving is essential to the position; must have a current valid driver's license and a cleandriving abstract. Relevant OEM skill level threeWORK HOURS: Regular Service Department Operational HoursPHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodation may be made toenable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; and usehands to finger, handle, or feel. The employee frequently is required to reach with hands and armsand talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel,crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision,color vision, peripheral vision, depth perception, and ability to adjust focus.The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25pounds with the assistant of safety gears, equipment, or PPE, and occasionally lift and/or move up to50 pounds with the assistant of safety gears, equipment, or PPE. Rarely lift up to 100 pounds,requiring assistance from PPE, tools and equipment for items over 60 pounds.Personal Protective Equipment (PPE) includes back braces, hand, head, foot, eye, face, and bodyprotection. Goggles/eye protection, gloves, ear plugs, and back brace are provided by theorganization and must always be included in their toolbox or workstation. PPE approvedclothing/uniform and footwear, closed-toe, steel toes and slip-resistant soles, worn at all times.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounterswhile performing the essential functions of this job. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently exposed to moving mechanical parts,fumes or airborne particles, and toxic or caustic chemicals. The employee is occasionally exposed to wetand/or humid conditions, outside weather conditions, risk of electrical shock, and vibration. The noiselevel in the work environment is usually loud.