Service Teammate Part Time

Fresh Formats LLC; Boston (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

Fresh Formats LLC is seeking a Part Time Service Associate to deliver an excellent customer experience in a fast-paced Boston store. You will be the face of the brand, helping customers with products, answering questions, and promoting additional sales while maintaining department standards.

This role emphasizes a warm, enthusiastic attitude, teamwork, and compliance with store policies, while keeping the sales floor clean and organized.

Responsibilities

• Service-oriented and enthusiastic attitude.
• Advise customers about products and promote extra sales within the store.
• Ensures quality product on the service areas through rotation and quality checks.
• Delivers warm, friendly, knowledgeable, accurate and speedy service.
• Assists in training new teammates, creating solid teamwork throughout the department.
• Works alongside teammates to serve customers and support store back room functions.
• Ensures full compliance with all store and company policies and legal regulations.

Job description

Posted Tuesday, August 11, 2026 at 4:00 AM

SERVICE Part Time JOB DESCRIPTION

Role Summary:

Department lead responsible for delivering an awesomecustomer experience and maintaining amazing department standards. They embodythe belief that well trained, warm and friendly teammates will make for joyfulcustomers, increasing loyalty and promoting long term business growth.

ACCOUNTABILITIES:

Awesome place to shop:

• Joyful customers – customersurvey results above target

Awesome place to work:

• Highly engaged teammate whodisplays the ability to provide exceptional service to every customer
• Clean, safe, organized salesfloor, production space and back rooms

Striving for greatness:

• Store sales above plan

BEHAVIORS:

Awesome place to shop:

• Exceeds customer expectationsat all times
• Provides outstanding retailexecution
• Builds great and lastingcustomer relationships

Awesome place to work:

• Creates a fun place to work
• Acts as advocate for Service
• Provides feedback to improveways of working

Striving for greatness:

• Drives improvement indepartment operations
• Supports the total store andother departments every day
• Sets and achieves high retail standardsand challenges others to do the same

RESPONSIBILITIES:

Awesome place to shop:

• Service-oriented and enthusiasticattitude
• Advise customers aboutproducts and promote extra sales within the store
• Ensures quality product on theservice areas through rotation and quality checks
• Delivers warm, friendly,knowledgeable, accurate and speedy service

Awesome place to work:

• Ensures department organization,safety and cleanliness
• Assist in training newteammates, creating solid teamwork throughout the department
• Works alongside teammates toserve customers and support store back room functions

Striving for greatness:

• Ensures full compliance withall store and company policies and legal regulations