Service Team Member - 5974

El Pollo Loco; Las Vegas (NV); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Employee discount on food

Excellent career growth potential (we

Flexible Schedule: Full-Time or Part-

Medical, Dental, and Vision Insurance

Employee Assistance Program

Flexible spending accounts

401(K) plan with match and immediate v

Discounts on theme parks, movie t and

Job summary

El Pollo Loco is hiring a Service Team Member in Las Vegas, NV. You will greet guests, assemble orders, and help prep our signature fire-grilled items while maintaining a positive, fast-paced service standard.

Ideal candidates bring customer service or food service experience, but training is available. The role offers flexibility as full-time or part-time with benefits and growth potential within the company.

Qualifications

• Previous experience in customer service or food service is preferred but not required.

Responsibilities

• Collaborate with restaurant team to achieve goals and uphold standards.
• Greet and assist customers with orders.
• Continuously strive to meet or exceed customer expectations and satisfaction.
• Prepare food items in accordance with recipes and procedures.
• Process and assemble orders accurately and timely.
• Use suggestive selling to complete the customer experience and increase sales.

Skills

Customer Service

Food Service

Team Collaboration

Job description

Address 7205 S Eastern Ave, Las Vegas, NV, 89119, US

Compensation $15.00 - $16.80/hour

POSITION PURPOSE:

At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled favorites, you're the spark behind the scenes serving up unforgettable experiences. Ready to grow with us and ignite your flamin' good career?

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards.
• Greet and assist customers with their orders in a friendly and helpful manner.
• Continuously strive to meet or exceed customer expectations and satisfaction.
• Assist in preparing food items in strict compliance with company recipes and procedures. May include, but not limited to, the preparation/assembly of various menu items, shredding chicken, preparing salsa/dressing, and condiment packing.
• Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
• Use suggestive selling to complete the customer experience and increase sales.

Education/Work Experience:

Previous experience in customer service or food service is preferred but not required.

What’s in it for you?

• Competitive pay
• No overnight hours
• Employee discount on food
• Excellent career growth potential (we promote from within)
• Flexible Schedule: Full-Time or Part-Time hours
• Medical, Dental, and Vision Insurance*
• Employee Assistance Program
• Flexible spending accounts, Legal Insurance, and Pet Insurance*
• 401(K) plan with match and immediate vesting (must be at least 21 to participate)
• Discounts on theme parks, movie tickets, sports events, hotels and more...

*Eligibility for these benefits is based on the number of average hours worked per week within a 12-month period.

Why work for us?

When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, it's our people

Who set us ablaze. You're the ones bringing the passion, ideas and energy-the flavor-the whether cooking in the restaurant or working in the support center. That's why we take pride in providing a place where you can express, develop and belong… all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin' good careers.