Service Team Leader

Veracity Software Inc; Midland (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Service Team Leader to oversee a dynamic team in Midland, TX. This role is pivotal in ensuring the smooth operation of service activities, maintaining safety standards, and managing a skilled group of technicians. With responsibilities that include coordinating service efforts, managing inventory, and supporting customer needs, this position offers an exciting opportunity for leadership and growth in the power generation sector. If you thrive in a fast-paced environment and have a passion for excellence, this role is perfect for you.

Qualifications

• 6+ years of experience in commercial generator inspection and maintenance.
• Experience managing technicians and supporting safety standards.

Responsibilities

• Manage a team of 10+ technicians and ensure operational efficiency.
• Coordinate service activities and handle purchase orders.

Skills

Power generation experience

Commercial generator maintenance

Team management

Interpersonal skills

MS Office proficiency

ERP systems experience

Customer service skills

Organizational skills

Education

Associate's degree in Power generation or relevant experience

Tools

MS Office

ERP systems

Job description

**Service Team Leader - Midland, TX 79706**

Must-Haves

• Minimum of an Associate's degree or relevant years of experience, preferably in Power generation.
• 6+ years of commercial generator experience, including inspection, maintenance, and repair.
• Experience with Commercial/Industrial generators.
• Willing to work in a shop environment.
• Experience managing direct reports, such as technicians.

Nice-to-Haves

• Multiskilled technician in Power and HVAC.

You will be based in our Midland, TX service center, reporting to the Service Center Manager. Responsibilities include managing a team of 10+ technicians, supporting safety and quality standards, maintaining a safe and operational work environment, handling purchase orders, coordinating service activities, managing electronic timesheets, and ensuring fleet availability and reliability. The role involves supporting customer needs, managing inventory, and providing reports and analysis. Willingness to travel 20-30% and be on call is required.

Skills and Experience

• Associate's degree or relevant experience in Power generation and HVAC industry.
• Proficiency in MS Office and experience with ERP systems.
• Strong interpersonal, teamwork, customer service, and leadership skills.
• Excellent organizational skills, with the ability to multi-task and adapt to changing priorities.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting