Service Support Engineer

Teledyne Technologies Incorporated; Village of Chestnut Ridge (NY); On-site; USD 78,000 - 104,000; Full time

Job summary

Teledyne LeCroy in the Hudson Valley region seeks a Service Support Engineer to repair and troubleshoot current and discontinued products, create service documentation, and support the global service team.

You will work with CAD files, RF equipment, and test instruments; travel to service centers worldwide; ensure ISO 17025/9001 compliant procedures; collaborate with cross‑functional teams; and contribute to training and knowledge transfer.

Qualifications

• Bachelor’s or Master’s degree in Electrical or Computer Engineering or equivalent practical experience.
• 5 years or more relevant work experience.
• Ability to understand circuits in the frequency and time domain.
• Knowledge of high-speed analog design, signal integrity, transmission lines, RF and microwave concepts.
• The use of test equipment - especially Digital Oscilloscopes, Power Meters, RF generators, Spectrum Analyzers and Network Analyzers.
• Strong communication skills.
• US citizenship.

Responsibilities

• View and use CAD files and schematics for printed circuit boards containing analog circuits, digital circuits, data convertors, RF amplifiers, power supplies, microcontrollers, FPGAs, and high-speed transmission lines to assist in debug and rework of these boards.
• Use your knowledge of signals and systems to validate, troubleshoot and create performance verification procedures.
• Oversee and Maintain RF generators, Pulse Generators and other RF equipment associated with product performance verification.
• Work with a global cross-disciplinary team (service managers, technicians, customer service representatives, operations, R&D engineers) to answer technical questions about product design, test, and available upgrades.
• Help organize inhouse and field service training for new products.
• Maintain service documents and all technical aspects of ISO 17025 and ISO 9001 certification ensuring all procedures are followed and records are retained.
• Travel worldwide to Service Centers in Germany, Israel, India, Japan, Taiwan, China and South Korea.

Skills

Circuit understanding (frequency &time

Signal integrity

High-speed analog design

RF/microwave concepts

Strong communication skills

US citizenship

Test equipment usage

Education

Bachelor’s or Master’s degree in Electrical or Computer Engineering

Tools

Digital Oscilloscopes

Power Meters

RF generators

Spectrum Analyzers

Network Analyzers

Job description

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Teledyne LeCroy is an innovative technology company that designs and manufactures oscilloscopes and other test and measurement instruments. Our service team consists of passionate, intelligent and experienced engineers and technicians who work on a wide range of test and measurement products. If you are passionate about electronics design, calibration and repair then this is the place for you!

Teledyne LeCroy is looking for a Service Support Engineer to support current and discontinued products for repair, troubleshooting, technical document creation, service manual and performance procedure creation and technical support for our global service team.

If you join us, we will expect you to:

• View and use CAD files and schematics for printed circuit boards containing analog circuits, digital circuits, data convertors, RF amplifiers, power supplies, microcontrollers, FPGAs, and high-speed transmission lines to assist in debug and rework of these boards
• Use your knowledge of signals and systems to validate, troubleshoot and create performance verification procedures
• Oversee and Maintain RF generators, Pulse Generators and other RF equipment associated with product performance verification
• Work with a global cross-disciplinary team (service managers, technicians, customer service representatives, operations, R&D engineers) to answer technical questions about product design, test, and available upgrades
• Help organize inhouse and field service training for new products
• Maintain service documents and all technical aspects of ISO 17025 and ISO 9001 certification ensuring all procedures are followed and records are retained
• Travel worldwide to Service Centers in Germany, Israel, India, Japan, Taiwan, China and South Korea

Qualifications

• Bachelor’s or Master’s degree in Electrical or Computer Engineering or equivalent practical experience
• 5 years or more relevant work experience
• Ability to understand circuits in the frequency and time domain
• Knowledge of high-speed analog design, signal integrity, transmission lines, RF and microwave concepts
• The use of test equipment - especially Digital Oscilloscopes, Power Meters, RF generators, Spectrum Analyzers and Network Analyzers
• Strong communication skills
• US citizenship

We are nestled in the beautiful Hudson Valley. On one side, we are less than an hour from the fabulous urban amenities of New York City, and on the other, minutes from 600 lakes and ponds and over 34,000 acres of parkland including two large state recreational areas.

We recognize that our success is based on our employees’ expertise, creativity and skills, so we offer competitive salaries, excellent benefits including 401(k) and advancement opportunities in a superb working environment that is down to earth, technologically aggressive and stimulating.

Salary Range

$77,900.00-$103,800.000

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.