Service Support Assistant

Bridge Property Management; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Full Insurance benefit suite

401(k) matching contributions

Paid Time Off

Tuition Reimbursement

Job summary

Bridge Property Management in Orlando, Florida is seeking a Service Support Assistant to maintain property cleanliness and curb appeal. This role includes responsibilities for cleaning common areas and managing grounds to ensure readiness for residents and leasing success.

The ideal candidate demonstrates dependability, teamwork, and a strong service mindset. This full-time position offers a comprehensive benefits package, including various insurance options and a 401(k) plan with matching contributions.

Qualifications

• Ability to use cleaning agents and equipment safely.
• Strong dependability, teamwork, and service mindset.
• Basic proficiency in digital work order systems.

Responsibilities

• Clean offices, restrooms, common areas, models, and vacant units.
• Remove trash and debris from grounds and parking lots.
• Assist with pool upkeep and property tasks as needed.

Skills

Dependability

Teamwork

Service mindset

Education

High school diploma or GED

Tools

Yardi

SmartRent

Job description

The Service Support Assistant (Housekeeper/Painter/Groundskeeper/Porter) maintains property cleanliness, curb appeal, and readiness of common areas, exterior grounds, and vacant units to support resident satisfaction and leasing success.

Key Responsibilities

• Clean offices, restrooms, amenities, laundry rooms, common areas, models, and vacant units
• Remove trash and debris from grounds, breezeways, parking lots, and dumpster areas
• Maintain landscaping appearance, flowerbeds, grass areas, and exterior presentation
• Assist with pool upkeep, snow removal, or seasonal property tasks as needed
• Report maintenance issues to the appropriate supervisor
• Follow company safety procedures and appearance standards
• Other tasks designated by supervisor

Required Skills / Qualifications

• Ability to use cleaning agents and equipment safely
• Strong dependability, teamwork, and service mindset

Preferred Skills

• Multifamily porter, janitorial, housekeeping, or grounds experience
• High school diploma or GED
• Bilingual communication ability where useful for property

Communication Skills

• Following written/oral instructions, such as work orders
• Reporting work completion to supervisors

Technology Skills

• Basic proficiency in digital work order systems (e.g., Yardi, SmartRent) to close out completed tasks.
• Basic smartphone skills for taking photos for turnovers and inspections

Physical / Work Requirements

• Frequent walking, lifting, standing, stair climbing, and outdoor work
• Emergency/weekend support may be required
• Ability to lift 50 lbs

This job description is intended to describe the general nature and level of work performed by incumbents in this role. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties may be changed or assigned at any time based on business need. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role. Employment is subject to all applicable company policies and laws, including Fair Housing, safety, and nondiscrimination requirements.

We evaluate all candidates based on merit, without any discrimination based on race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law. As an equal opportunity employer, we are devoted to creating an inclusive hiring process. We actively work to eliminate barriers and provide reasonable accommodations to qualified individuals with disabilities. Our goal is to provide fair opportunities and access throughout the recruitment, hiring, and employment experience.

What We Offer

• Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, and Short Term Disability.
• Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
• Access to Mental Health & Well-Being service.
• 401(k): Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. The employee must be at least 21 years of age and have worked for the Company for at least 60 days.
• Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year.
• 11 Paid Holidays per year.
• Following six months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
• Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.