Service Support

topgolf; Providence (RI); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Free Play

Discounted food and drinks

Weekly Playmaker meals

Health, dental, vision benefits

401(k) plan with match

Job summary

Topgolf in Providence is hiring for service-support Playmakers to greet Players, deliver orders, and ensure an exceptional guest experience in a fast-paced, fun environment.

Positions are hourly with competitive pay and available benefits for eligible team members. Flexible day, night, and weekend shifts support both part-time and full-time roles within a lively, safety-conscious setting.

Qualifications

• Positive attitude and friendly demeanor in fast-paced settings.
• Team-oriented mindset with willingness to help across the venue.
• Focus on delivering excellent player experiences and satisfaction.
• Ability to thrive in a high-volume, popular environment.
• Hospitality or entertainment experience is a plus, not mandatory.

Responsibilities

• Greet Players with a smile and friendly energy; deliver food and drinks.
• Prepare non-alcoholic beverages and maintain clean, stocked service areas.
• Assist in restocking stations, helping on the tee line, and keeping common areas clean.
• Adhere to safety and sanitation standards to ensure a safe, enjoyable experience.

Skills

Positive attitude

One team mentality

Player focus

Calm under pressure

Hospitality/Entertainment experience

Job description

Immediate Hiring | Swing into a Job You'll Love at Topgolf!

At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We're seeking fun-loving individuals who are serious about delivering excellence and results but who don't take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success!

What We're Seeking

Does hearing your favorite song make you spontaneously break out in dance? Does making someone else's day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you're the one we've been looking for! We're seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players' and fellow Playmakers' faces.

What's In It for You?

• Cha-ching: Our hourly wages are competitive, and tips are available for certain positions.
• Benefits: Health, dental, vision, 401(k) playmaker match, free mental well-being platform - and that's just for starters for those who qualify.
• Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker.
• Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals-get ready to be the most popular person in your friend group!
• Career Growth: We don't just say we offer career growth - we have countless examples of Playmakers who have skyrocketed within the brand as we love to promote from within!
• Lots of Fun: We promise a playful environment where you can make new friends-what else would you expect from a company that s all about FUN?

What You'll Need to Succeed as a Service Support Playmaker

• A Positive Attitude - Because being a grump is no fun!
• One Team Mentality - We believe the phrase "Teamwork makes the dream work" will never go out of style.
• Player Focus: You obsess over making our Players' experience the absolute best it can be.
• Ability to Thrive in a Popular Environment : Keeping calm when things get popular is where you shine.
• Previous Experience in Hospitality or Entertainment: This is simply a plus, NOT a must. We all have to start somewhere!

What you will do in the role:

• Role and Interaction with Players: Greet every Player with a smile and friendly energy. Deliver food and drinks to bays efficiently, making sure every Player has what they need for an awesome experience
• Key Aspect of the Role: Assist in preparing non‑alcoholic beverages, maintain clean and stocked service areas, bus bays and tables, and fold napkins to Topgolf standards.
• Contribution to Topgolf and Other Playmakers: Jump in to support the team where needed‑w‑hether that s restocking stations, helping on the tee line, or keeping common areas clean.
• Commitment to Safety and Sanitation: We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, keeping the work area clean, safe, and compliant‑because a great experience starts with a clean and safe environment!
• Commitment to Topgolf's Core Values: Live the Topgolf values-Fun, One Team, Excellence, Courage, and Caring‑every day, ensuring every player has an exceptional time and every playmaker feels supported!

Physical Requirements

Let s be real-this isn t your typical desk job! Here s what you ll need to do to thrive in this role:

• Lift and Move Things: You ll be handling items up to 50 lbs., including transporting food trays up and down different elevations and stairs. Comfort with lifting, bending, stooping, and carrying is essential.
• On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift.
• Active Tasks: From task to task, you ll be constantly engaged in a variety of physical activities. A can‑do attitude is essential!
• Endurance: Whether it s a long shift or tackling a task that takes time, we r looking for someone who can keep up the pace in a high‑volume working environment

Sound like a fit? We can t wait to meet you!

Pay Range Min $12.00 - Max $12.00 Tip Eligible

Position Pay Range

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that s just for starters for those who qualify. View team member benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventi