Service Support

Topgolf International

Durham (NC)

On-site

USD 19,000 - 25,000

Full time

8 days ago

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Benefits offered by this job

Health, dental, vision insurance

401(k) match

Free mental well-being platform

Free game play

Discounted food and retail items

Weekly Playmaker meals

Job summary

Topgolf in Durham is seeking energetic team members for a variety of hourly roles. You’ll greet Players, deliver food and beverages, and help keep bays and service areas stocked and clean to create unforgettable experiences.

Roles emphasize guest-focused hospitality, teamwork, and adherence to safety standards in a fast-paced entertainment setting with perks and opportunities for growth.

Qualifications

Experience delivering great guest service in hospitality or entertainment is a plus.
Ability to thrive in a fast-paced, team-oriented environment.
Friendly, energetic attitude focused on creating positive guest experiences.

Responsibilities

Greet Players with a smile and friendly energy; deliver food and drinks.
Assist in preparing non-alcoholic beverages and maintain clean service areas.
Support teammates across stations, restock, and keep areas tidy.
Adhere to safety and sanitation standards to ensure a safe guest experience.
Live Topgolf values: Fun, One Team, Excellence, Courage, Caring.

Skills

Customer service

Communication

Team player

Positive attitude

Job description

Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success!

What We’re Seeking

Does hearing your favorite song make you spontaneously break out in dance? Does making someone else’s day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you’re the one we’ve been looking for! We’re seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players’ and fellow Playmakers’ faces.

What’s In It for You?

Cha-ching: Our hourly wages are competitive, and tips are available for certain positions.

Benefits: Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify.
Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker.
Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals—get ready to be the most popular person in your friend group!
Career Growth: We don’t just say we offer career growth – we have countless examples of Playmakers who have skyrocketed within the brand as we love to promote from within!
Lots of Fun: We promise a playful environment where you can make new friends—what else would you expect from a company that’s all about FUN?

What You’ll Need to Succeed as a Service Support Playmaker

A Positive Attitude – Because being a grump is no fun!
One Team Mentality – We believe the phrase \"Teamwork makes the dream work\" will never go out of style.
Player Focus: You obsess over making our Players’ experience the absolute best it can be.
Ability to Thrive in a Popular Environment: Keeping calm when things get popular is where you shine.
Previous Experience in Hospitality or Entertainment: This is simply a plus, NOT a must. We all have to start where some.

What you will do in the role:

Role and Interaction with Players: Greet every Player with a smile and friendly energy. Deliver food and drinks to bays efficiently, making sure every Player has what they need for an awesome experience
Key Aspect of the Role: Assist in preparing non‑alcoholic beverages, maintain clean and stocked service areas, bus bays and tables, and fold napkins to Topgolf standards.
Contribution to Topgolf and Other Playmakers: Jump in to support the team where needed—whether that’s restocking stations, helping on the tee line, or keeping common areas clean.
Commitment to Safety and Sanitation: We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, keeping the work area clean, safe, and compliant—because a great experience starts with a clean and safe environment!
Commitment to Topgolf's Core Values: Live the Topgolf values—Fun, One Team, Excellence, Courage, and Caring—every day, ensuring every player has an exceptional time and every playmaker feels supported!

Physical Requirements

Lift and Move Things: You’ll be handling items up to 50 lbs., including transporting food trays up and down different elevations and stairs. Comfort with lifting, bending, stooping, and carrying is essential.
On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift.
Active Tasks: From task to task, you’ll be constantly engaged in a variety of physical activities. A can‑do attitude is essential!
Endurance: Whether it’s a long shift or tackling a task that takes time, we’re looking for someone who can keep up the pace in a high-volume working environment.

BENEFITS

Free Play & 1/2 price food!
Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.
View team member benefits here.

ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

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