Service Supervisor

Cintas; Saint Charles (MO); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with company match

Life & AD&D Insurance

Paid Time Off

Training & Career Advancement

Job summary

Cintas is seeking a Service Supervisor to lead the customer-facing service team on route and in-house. The role includes supervising the team, hiring, training, and evaluating staff to ensure top-notch customer service and product quality.

It also involves driving a company vehicle to sites and assisting with physical tasks, while managing routes and renewals. This middle-management position requires strong leadership, compliance with DOT regulations, and an ability to improve internal sales and

Qualifications

• High School Diploma or GED required.
• Bachelor's degree preferred.
• Active driver's license required.
• DOT medical certification required.
• Be at least 21 years old.
• Provide documentation regarding prior employment.

Responsibilities

• Supervise customer-facing service team, on route and in-house.
• Hire, train, develop and evaluate team members to ensure high service quality.
• Drive a company vehicle to customer sites and assist with lifting and walking in/out of accounts.
• Maintain excellent customer relationships and handle contract renewals.
• Support sales efforts and maintain efficient route structure and driver compliance.

Skills

High School Diploma/GED

Education

Bachelor's degree

Job description

Job Description

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.

Requisition Number

235827

Skills/Qualifications

Required

• High School Diploma/GED; Bachelor's degree preferred

Requirements

Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:

• Have an active driver's license
• Be at least 21 years of age
• Obtain a DOT medical certification
• Provide documentation regarding their previous employment

Preferred

• Experience working in a sales related role
• Customer service experience, preferably in an industrial or service industry
• Training or instructor experience

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, Our Employee-partners Enjoy

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.

Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category

Service

Organization

Rental

Employee Status

Regular

Schedule

Full Time

Shift

1st Shift