Service Supervisor

KONE; Honolulu (HI); Hybrid; USD 113,000 - 148,000; Full time

Benefits offered by this job

Competitive base pay

401K Employer Match

Health, dental and vision insurance

Well-being program

Job summary

KONE is seeking a Service Supervisor to lead local service operations in Hawaii. You will drive the service business for your territory, collaborate with customers and peers, and promote safety and quality to ensure customer satisfaction and profitability.

The role requires 2+ years in maintenance with supervisory experience, preferably with a union workforce, plus an associates degree or equivalent experience. A strong learning appetite and teamwork are essential.

Qualifications

• 2+ years of maintenance experience and supervisory responsibilities.
• Experience leading a union represented workforce preferred.
• Associates’ degree in a related field or additional equivalent experience.
• Ability to collaborate with multiple organizational levels to meet goals.

Responsibilities

• Drive service operations for the assigned territory and align with customer and peers.
• Promote a culture of safety and quality to achieve customer satisfaction and profitable results.
• Successfully manage scheduling and team performance to meet targets.

Skills

Supervisory experience

Maintenance expertise

Union workforce experience

Schedule management

Education

Associate degree in related field

Job description

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. Are you ready to make your next career move tojoin our teamand manage your own local service operations as our Service Supervisorfor KONE [branch location]? In your professional experience – has implementing and monitoring safety guidelines been your top priority for you and your team? Do you take pride in providing learning opportunities for your team? Are you successful in effectively managing a schedule and your team’s overall performance? Are you able to collaborate with all levels of the organization to achieve business goals? Do you have an appetite for learning and leveraging new technologies? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! As ourService Supervisor, you willsuccessfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results. You willbring2+years ofrelevantmaintenance expertise as well as supervisory experience ideally leading a union represented workforce to our KONE familyand an appetite for learning an exciting and new field.You will usethe knowledgegained when obtaining yourassociates’degree in a related field or additional years of experience. About KONE At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation: We value your authentic self. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation We care about the communities where we live and work. Just some of our many benefits include: Competitive salary Flexible work schedule Opportunities to learn and grow 401K Employer Match 401k Employer Non-elective Contribution Well-being Program Medical, Prescription, Dental and Vision Insurance Digital Health Solutions & Telehealth Health Savings Account (HSA) Flexible Spending Accounts (FSAs) Employee Family Assistance Program (EFAP) Family & Medical Leave Parental Leave Leave to Care for a Domestic Partner Paid Time Off & Holidays Company Paid Life and AD&D Insurance Supplemental Life and AD&D Insurance Company Paid Short-term and Long-term Disability Buy-Up Long-term Disability Critical Illness Insurance Hospital Indemnity & Accident Insurance Identity Theft Protection Legal Insurance KONE Credit Union Tuition Reimbursement Commuter Benefits Annual Base Pay Range: The hiring range for this role is $112,500 - $147,630. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location. Variable Compensation KONE Annual Bonus plan at 15% Target Incentive (50/50) based on achievement of company goals and individual goals. Come share your passion and energy to make a positive impact at KONE for our customers and your career! *Beware of Recruitment Scams!* KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. We will consider for employment all qualified applicants, including qualified applicants with arrest or conviction records, in accordance with applicable federal, state, and local fair chance laws. Read more on www.kone.com/en/careers/ Keskitymme KONEella luomaan innovatiivista ja yhteistyöhön perustuvaa työskentelykulttuuria, jossa jokaisen panosta arvostetaan. Työntekijöiden sitoutuminen on meille avainasemassa, ja rohkaisemme jokaista osallistumaan ja jakamaan tietoa ja ideoita. Yritysvastuu on oleellinen osa yrityskulttuuriamme ja päivittäisiä toimiamme. Noudatamme eettisiä liiketoimintamenettelyitä ja pyrimme kehittämään yhdessä tekemisen kulttuuria, jossa työntekijät luottavat toisiinsa ja kunnioittavat toisiaan ja jossa hyvät suoritukset huomioidaan. Erinomaisena työpaikkana olemme ylpeitä voidessamme tarjota erilaisia kokemuksia ja mahdollisuuksia, joiden avulla saavutat ura- ja henkilökohtaiset tavoitteesi ja voit elää terveellisesti ja tasapainoisesti. Lue lisää https://www.kone.fi/tietoa-meista/KONE-uralle/avoimet-tyopaikat/ KONEen tarkoituksena on muokata kaupunkien tulevaisuutta. Maailmanlaajuisena hissi- ja liukuporrasalan johtajana kuljetamme kaksi miljardia ihmistä päivittäin ja teemme heidän matkoistaan turvallisia, sujuvia ja luotettavia älykkään ja kestävän People Flow® -ratkaisun avulla. Vuonna 2025 KONEen liikevaihto oli 11,2 miljardia euroa ja työllisti vuoden lopussa yli 60 000 työntekijää lähes 70 maassa. KONEen B-sarjan osakkeet on listattu Nasdaq Helsinkiin.