Service Specialist

Brookshire Grocery Company; Austin (TX); Presencial; USD 26.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

Dental coverage

Paid time off

401(k)

Employee discounts

Scholarships

Outdoor recreation access

Descripción de la vacante

Brookshire Grocery Company seeks a friendly cashier able to manage front-end duties, ensure accurate checkout totals, and help shoppers find products in a busy store environment.

Role requires basic cash handling, knowledge of WFM, and fuel station procedures, plus certifications (TABC/LACT/AATC, Food Handler, Fuel Operator C). On-site work with flexible shifts and safety focus.

Formación

• Basic cash handling and register operation skills.
• Familiarity with Workload Forecasting/Workforce Management.
• Understanding of on-site fuel procedures.
• Ability to count money and make change accurately.
• Effective written and verbal communication with customers.
• Ability to multitask in a fast-paced store environment.
• Awareness of safety when handling sharp tools and equipment.
• Operation of pallet jacks where required.

Responsabilidades

• Accurately ring up purchases and maintain correct cash at register.
• Ensure products are stocked, displayed, and rotated properly.
• Unload trucks and place delivered items in designated areas.
• Follow tender policies and procedures for payments.
• Provide friendly, helpful customer service and assist shoppers.
• Identify process improvements and report to management.
• Maintain fuel station functionality and pump inspections.
• Keep store clean, safe and sanitary per procedures.

Conocimientos

Cash register knowledge

Workforce Management (WFM)

Fuel station procedures

Cash handling

Customer communication

Multi-tasking

Safety awareness

Pallet jack operation

Educación

TABC/LACT/AATC certification

Food Handler certification

Fuel Operator C certification

Minimum age 18

Descripción del empleo

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.

We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.

Here’s What Sets Us Apart

• Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• Investing in your dreams: Scholarships and educational support to fuel your growth.
• Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.

Job Summary

Performs cashier and customer service duties to maintain an efficient front end. Ensures products are stocked, displayed, and rotated properly throughout the store. Responsible for providing a convenient, friendly, and clean shopping experience to the local community.

Essential Duties And Responsibilities

• Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items. Maintains correct money count in register.
• Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly. Verifies accuracy of prices and helps monitor product and supply levels for reordering purposes.
• Unloads trucks and places delivered items in designated areas.
• Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
• Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with locating and selecting products.
• Notifies store management of efficient process improvement opportunities.
• Ensures fuel station is maintained properly by inspecting gas pumps according to Company standards.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.

Knowledge, Skills And Abilities

• Basic knowledge of cash register.
• Basic knowledge of WFM (Workforce Management).
• Basic knowledge of on-site fuel station procedures.
• Ability to count and calculate for the purpose of cash handling and sales transactions.
• Ability to effectively communicate in written and verbal form with customers and partners.
• Ability to multi-task and work in a fast-paced environment.
• Ability to safely work with sharp objects such as knives, box cutters, etc.
• Ability to operate manual or electric pallet jack (for partners at least 18 years of age).
• Ability to safely operate and maintain department equipment.
• Ability to work flexible schedules including nights, weekends and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience And Qualifications

• Typically involves on-the-job training.
• Minimum of 18 years of age required (for partners operating select machinery).
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• TABC/LACT/AATC certification required.
• Food Handler certification required.
• Fuel Operator C certification required.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to stand or walk.
• Frequently required to talk and hear.

Work Context And Environment

• Work is generally performed in a retail store.
• Occasionally exposed to extreme cold conditions (non-weather).
• Occasionally exposed to extreme heat conditions (non-weather).
• Occasionally exposed to wet, slippery or damp conditions.
• Occasionally exposed to outside temperatures and weather.
• Occasionally exposed to cleaning agents.
• Quiet to moderate noise level

Ready to find your place? BGC is “A Career Where You Belong.”

Brookshire Grocery Company strives to provide a safe, drug and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.