Service Shop Technician

Xylem; Bozrah (CT); On-site; USD 38,572 - 41,328; Full time

Benefits offered by this job

4 weeks PTO for hourly positions

Health, dental, vision benefits

Investment savings plan

Job summary

Xylem is seeking a Field Service Technician to troubleshoot, maintain, service, and repair pumping and related equipment at customer sites or in Xylem service centers. The role includes after-hours on-call rotation and travel to customer locations as needed.

A CDL upgrade may be provided with paid training, and benefits include PTO, health/dental/vision coverage and retirement plans. Starting hourly wage ranges from $28 to $30, depending on skills, experience, and location.

Qualifications

• 1-2 years of diesel experience or equivalent training.
• Valid driver’s license with good driving record.
• Ability to obtain DOT Medical card.
• Diagnosing basic mechanical problems.
• Safety practices and procedures.
• Basic understanding of pump station electrical controls and monitoring devices.

Responsibilities

• Perform routine inspections and preventative maintenance on Godwin fleet equipment between rentals.
• Troubleshoot diesel engine and pump problems.
• Rebuild diesel engines and pump ends as needed.
• Assist in setting up pumping systems at customer sites and during start-up.
• Inspect equipment for damages and report findings.
• Test repaired equipment for proper operation and quality.
• Perform maintenance on company vehicles and shop equipment.
• Conduct diagnostic checks using computer technology.
• Participate in monthly on-call rotation to assist customers after hours.
• Perform related duties as assigned.
• Participate in Xylem Watermark volunteer activities.

Skills

Diesel engines

Electrical systems

Pump maintenance

Diagnostic skills

Customer communication

Safety practices

Independent work

Tools

Diagnostic tools

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role

The Field Service Technician will be responsible for troubleshooting, maintaining, servicing, and repairing pumping and support equipment in a safe and efficient manner in a Xylem Service Center, Customer job site or via phone. We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits. Xylem will provide paid training for CDL upgrades (if applicable).

CORE RESPONSIBILITIES

• Perform routine inspections, preventative maintenance and servicing as directed on Godwin fleet equipment between each rental.
• Troubleshoot diesel engine, electrical systems and pump problems.
• Rebuild diesel engines and pump ends.
• Assist customer and/or Xylem personnel with setting up pumping systems on customer job sites as needed. Assist in the performance of start-up duties and ensure any problems are resolved.
• Perform an initial inspection of Godwin fleet equipment for possible damages; diagnose damages; report damages to Service Manager.
• Test all repaired equipment for proper operation and quality.
• Perform preventative maintenance on Company vehicles and shop support equipment.
• Perform diagnostic checks using computer technology.
• Participate in monthly on-call rotation schedule to assist customers after hours.
• Perform related duties as assigned.
• Participation in Xylem Watermark volunteer activities

Minimum Qualifications

• 1-2 years of diesel experience and/or training or combination of education, training and experience that demonstrates the ability to perform the duties of the position.
• Valid driver’s license with good driving record
• Ability to obtain DOT Medical card
• Diagnosing basic mechanical problems
• Thorough understanding of the methods, materials, tools and techniques used in equipment repair and maintenance.
• Basic understanding of pump station electrical controls and monitoring devices
• General DC electric and circuit testing skills
• General diesel engine component location and identification
• Safety practices and procedures
• Basic mechanical aptitude
• Ability to diagnose complex mechanical and electrical issues--preferred.
• Ability to work independently with little or no supervision; self-motivated and self-directed.
• Ability to communicate effectively with customers, co-workers and managers both verbally and in writing.

Day In The Life

In this role, the working environment may be frequently outdoors, weather extremities, use of PPE, exposures to hazardous material, loud noise, etc. and the physical demands may include but not limited to regularly sitting, standing, lifting up to 50 lbs. In addition, this role may require frequent travel to customer sites and on-call as a regular part of the job. Standard weekly job hours: 40 hours.

The estimated salary range for this position is $28 to $30/hr. Starting pay is dependent on multiple factors, such as skills, experience and work location.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmpative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation