Service Shop Lead: Heavy Equipment & Tech Coaching

Ohio Cat; Richwood (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) Match

Health Insurance

Dental & Vision Insurance

Life Insurance

Short/Long Term Disability

Educational Scholarships

Job summary

Ohio CAT in Richwood, KY is seeking a Service Supervisor to lead the branch service shop and yard, ensuring efficient, safe, and profitable operations. You will oversee technicians, provide coaching, development, and training, and coordinate with other supervisors to grow the team.

The role requires a high school diploma, five years in the industry and five years of supervisory experience, with deep knowledge of heavy equipment and strong customer-service skills.

Qualifications

• High school diploma or equivalent required.
• Five years of industry experience.
• Five years supervisory experience.
• Knowledge and understanding of heavy equipment.
• Proficient computer skills.
• Experience working with internal and external customers.

Responsibilities

• Lead branch service shop and yard for efficient, safe, profitable operation.
• Oversee technicians and provide coaching, development, and training.
• Stay up to date with manufacturer warranties and policies.
• Monitor progress of repairs and service and keep supervisors informed.

Skills

Heavy equipment knowledge

Supervisory experience

Customer service

Computer skills

Industry experience

Education

High school diploma or equivalent

Job description

Ohio CAT in Richwood, KY is seeking a Service Supervisor to lead the branch service shop and yard, ensuring efficient, safe, and profitable operations. You will oversee technicians, provide coaching, development, and training, and coordinate with other supervisors to grow the team.

The role requires a high school diploma, five years in the industry and five years of supervisory experience, with deep knowledge of heavy equipment and strong customer-service skills.