Service & Sales Technician

Auto‑Chlor System; Byron Township (MI); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Company vehicle

Full benefits package

Paid time off

Profit sharing

Job summary

Auto-Chlor System in Grand Rapids, MI is seeking a Service Technician to install, service, and maintain commercial dishwashing and cleaning equipment across the Grand Rapids market.

You will build relationships with restaurant and hospitality customers, diagnose and repair electrical, mechanical, and plumbing issues, and ensure safety and reliability. A company-provided vehicle and full benefits support your long-term career growth.

Qualifications

• Strong technical or mechanical aptitude demonstrated by hands-on problem solving.
• Excellent customer service and communication skills.
• High sense of accountability and safety awareness in all tasks.

Responsibilities

• Install, service, and maintain commercial dishwashing and cleaning equipment across the Grand Rapids market.
• Build strong relationships with restaurant and hospitality customers through proactive service.
• Diagnose and repair electrical, mechanical, and plumbing-related issues with precision.
• Ensure full safety compliance in every task, including chemical handling and procedures.
• Manage route scheduling, inventory, and equipment care to ensure consistent results.
• Identify opportunities for growth and satisfaction with customers.

Skills

Technical aptitude

Customer service

Communication skills

Safety awareness

Accountability

Job description

Grand Rapids | 970
1075 73rd Street Southwest
STE#C
Byron Center, MI 49315, USA

• Pay or shift range: $20 USD to $21 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

If you take pride in solving problems, working with your hands, and keeping customers’ businesses running — this role was built for you.

At Auto-Chlor System, we support the restaurant and hospitality community with dependable dishwashing equipment, cleaning products, and high-quality service. We’re looking for a Service Technician in Grand Rapids, MI who combines technical skill with a heart for customer service — someone who wants more than just a job, but a long-term career with growth potential.

This position is ideal for mechanically minded professionals who enjoy independence, responsibility, and building relationships.

What You’ll Do

• Install, service, and maintain commercial dishwashing and cleaning equipment across the Grand Rapids market.
• Build strong relationships with restaurant and hospitality customers through reliable, proactive service.
• Diagnose and repair electrical, mechanical, and plumbing-related issues with precision and professionalism.
• Ensure full safety compliance in every task — from chemical handling to equipment procedures.
• Manage route scheduling, inventory, and equipment care to ensure consistent results.
• Partner with your customers to identify opportunities for growth and satisfaction.

What You Bring

• Prior experience in Customer Service, or as a Maintenance Specialist, or related mechanical field preferred.
• Strong technical or mechanical aptitude — comfortable with troubleshooting and hands-on problem solving.
• Excellent customer service and communication skills.
• High sense of accountability, safety awareness, and pride in workmanship.
• Valid driver’s license and clean driving record.

What You’ll Gain

• Annual earning potential of $20-21/hr or $65k - $67k (base + incentives).
• Company-provided vehicle for business use during work hours.
• Full benefits package — medical, dental, vision, profit sharing, and paid time off.
• Paid, hands‑on training with experienced leaders and technicians.
• A career path with advancement opportunities.
• The stability and pride of working for a family‑owned company that values service, safety, and people development.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.