Service & Sales Representative (ONT) – Part-Time

CLEAR; California; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Hourly base wage

Benefits package

Job summary

CLEAR is seeking a Service & Sales Representative (Ambassador) at Ontario International Airport in Ontario, CA. You will be the face of CLEAR, driving membership growth while delivering exceptional customer service and explaining CLEAR’s benefits to travelers.

This on-site, part-time role requires strong communication, a sales focus, and the ability to meet daily targets in a fast-paced environment. You will engage travelers, support member needs, and maintain safety awareness.

Qualifications

• 18 years of age or older with a high school diploma or GED.
• 1 year of client-facing customer service experience.
• Open availability for shifts, including weekends/holidays.
• Able to stand for up to 8 hours daily.

Responsibilities

• Drive Membership Sales: Actively engage with travelers, pitch the benefits of CLEAR, and convert interactions into membership enrollments.
• Deliver Exceptional Customer Service: Create positive and memorable experiences for travelers, members, and potential customers by providing top-tier service and addressing inquiries.
• Security and Safety Adherence: Follow all security protocols, verify airline documents, confirm traveler identification, and maintain safety procedures.
• Achieve and Exceed Sales Goals: Meet or exceed daily and monthly sales targets by enrolling new members through proactive engagement.
• Demonstrate adaptability in learning and selling a variety of products and services based on customer needs and priorities.

Skills

Sales-Focused

Strong Communicator

Customer-Centric

Self-Motivated

Education

High school diploma or GED

Job description

Service & Sales Representative (Ambassador)

CLEAR is building easier, safer, and faster experiences at the airport. As a CLEAR Service & Sales Representative (Ambassador), you will be the face of CLEAR, responsible for driving membership growth while delivering exceptional customer service. Your main focus will be to engage with travelers, explain the benefits of CLEAR’s services, and convert potential customers into loyal members. In this sales & service focused role, you will work in a fast-paced environment where your energy, communication skills, and drive for success will help you consistently exceed sales targets, all while providing a great experience for our members.

What You’ll Do:

• Drive Membership Sales: Actively engage with travelers, pitch the benefits of CLEAR, and convert interactions into membership enrollments.
• Deliver Exceptional Customer Service: Create positive and memorable experiences for travelers, members, and potential customers by providing top-tier service and addressing any inquiries.
• Security and Safety Adherence: Follow all security protocols, including verifying airline documents, confirming traveler identification, and maintaining strict adherence to safety procedures.
• Achieve and Exceed Sales Goals: Meet or exceed daily and monthly sales targets by consistently enrolling new members through proactive engagement and effective sales techniques.
• Demonstrate adaptability in learning and selling a variety of products and services, with the ability to quickly pivot between offerings based on customer needs and operational priorities.

What You’re Great At:

• Sales-Focused: Passion for sales with a results-driven mindset, always looking to meet and exceed targets. Prior experience in sales or customer service is a plus, but we will provide the training to help you succeed!
• Strong Communicator: Ability to effectively communicate the value of CLEAR’s offerings and engage with potential customers, members, and travelers.
• Customer-Centric: Skilled at creating meaningful connections with customers and offering tailored solutions to their travel needs.
• Self-Motivated: Energetic, positive attitude with a desire to grow and take on additional responsibilities, particularly in sales.

Role Requirements:

• 18 years of age or older; high school diploma or GED.
• 1 years of client facing customer service experience (retail, hospitality, travel, food services, etc)
• Open availability for shifts, including weekends/holidays.
• Able to stand for up to 8 hours per day.
• Successful completion of CLEAR, airport, and government screening as applicable, and CLEAR background checks, including but not limited to a drug test. This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment.

Pay & Benefits:

• Hourly base wage
• Benefits package available for eligible employees. (Details vary by location and role type.)

Location:

• Ontario International Airport (ONT), Ontario, CA

Position Type:

• Part-Time

Total Hours:

• 20-24 hours per week

Schedule:

• Monday: 5:00 PM — 11:00 PM
• Thursday: 5:00 PM — 11:00 PM
• Friday: 5:00 PM — 11:00 PM
• Sunday: 5:00 PM — 11:00 PM

About CLEAR

Have you ever had that green-light feeling? That feeling when you hit every green light and the day just feels like magic? CLEAR’s mission is to create frictionless experiences where every day has that feeling. With more than 30 million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you – unlocking easier, more secure, and more seamless experiences – making them all feel like magic.

Note: The SF-85 background check is adjudicated by the Department of Homeland Security. This screening may include, but is not limited to, additional criminal screening, credit checks, and verification of identity and citizenship or immigration status, as required by federal security screening standards.

CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. CLEAR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of any applicable laws or ordinance. CLEAR also provides accommodations for qualified individuals with disabilities or in other covered statuses. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].