Service Sales Engineer

ACCO Engineered Systems; Portland (OR); On-site; USD 70,000 - 90,000; Full time

Job summary

ACCO Engineered Systems in Portland, Oregon is seeking a Service Sales Engineer responsible for project management, sales negotiations, and maintaining customer relationships. Key duties include identifying repair services for facility systems, preparing sales proposals, and managing multiple projects. The ideal candidate possesses strong analytical, interpersonal skills, and a valid driver's license. The position offers a typical work schedule of Monday to Friday, with some travel required.

Qualifications

• Practical understanding of plumbing systems and service sales.
• Successful history of sales experience and prospecting for new customers.
• Ability to effectively interact with customers and staff.

Responsibilities

• Identify and negotiate repair services for facility systems.
• Manage all phases of a project from inception to close out.
• Prepare and present effective sales proposals.

Skills

Sales experience

Project management

Interpersonal skills

Analytical skills

Customer relationship management

Job description

General Job Description

The Facility Service Group typically handles projects that require quick turnaround. This position is responsible for conceptual design, estimates, and project management on a variety of systems. The individual in this role is responsible for maintaining a “customer first” attitude while coordinating and scheduling the work internally. Initially, this person is given sales leads for some established customers. The Service Sales Engineer is also expected to develop new clients to attain sales goals.

Essential Duties & Responsibilities

• Identify, sell, and negotiate repair services for commercial and industrial facility systems.
• Prepare and present effective sales proposals to new and existing customers that will develop profitable results.
• Develop new client relationships through prospecting activities.
• Document and follow up leads and referrals.
• Project manage all phases of a project, from inception to close out.
• Proactively resolve issues, problems, provide information and advice as needed.
• Form in-depth partnerships with customers and anticipate their needs.
• Meet and exceed sales quotas and profit margins.
• Act in a “decision maker” role with clients.
• Confer with staff and customers on all phases of projects.
• Review contracts to evaluate compliance.
• Partner with in‑house engineers to review engineered drawings.
• Help direct field personnel or other staff on projects.
• Keep management abreast of market conditions and trends affecting the industry.
• Other duties as assigned by upper management.

Position Requirements

• Practical understanding of plumbing systems and service sales.
• Ability to successfully project manage multiple projects simultaneously.
• Successful history of sales experience and prospecting for new customers.
• Ability to effectively interact with customers, field staff, management, and office personnel.
• Strong written, verbal, analytical and interpersonal skills.
• Ability to work independently or in a team atmosphere.
• Adaptability to flexible responsibilities.
• Consistently set goals and meet deadlines.
• Must possess and maintain a valid driver’s license and auto liability insurance.

Physical Requirements

• Regularly lift, push, pull, carry, and/or move up to 10–15 pounds, occasionally up to 30 pounds.
• Regularly required to walk, stand, and sit.
• Frequently use hands and fingers to handle, grasp, and feel.
• Regularly talk, hear, and use specific vision abilities of close vision and distance vision.
• Frequently operate computer keyboard, telephone, and mobile device.
• Operate and drive a motor vehicle.
• Frequently required to reach with hands and arms and at times reach above shoulder height to access storage cabinets.
• Occasionally required to balance, stoop, kneel, crouch, and/or crawl (for reviewing a job site and/or filling photocopiers/printers).
• Ability to climb both fixed and extension ladders and raise a roof hatch.
• Possess a range of motion sufficient to look into the interior of air conditioning equipment.
• Regular and routine attendance is required.

Hours

Typical hours are Monday to Friday, 7:00 am to 4:00 pm.

Travel

25% of the time to and from the primary office to regional branch offices and customer job sites.