Service Sales BDM

Harris Computer; Lansing (MI); Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and視ons

3 weeks vacation + 5 personal days

Employee stock ownership plan

RRSP program, 401k + matching

Flexible work arrangements

Job summary

Harris Computer is seeking a results-driven Business Development Manager to drive new client acquisition for Harris Secure Connect, Doc-Tor.com, and Picasso within healthcare tech and revenue cycle management. This remote role targets healthcare providers, billing firms, and technology vendors across the U.S.

You will own the full sales lifecycle, leveraging AI-enabled tools to accelerate cycles. You will build relationships with decision-makers, deliver ROI-focused proposals, and partner with

Qualifications

• Minimum 3 years of business development, sales, or AE experience in healthcare.
• Experience sourcing and closing new logo business via outbound prospecting.
• Experience managing complex sales cycles with multiple stakeholders.
• Comfortable with high-volume outbound calls and handling objections.

Responsibilities

• Identify, target, and engage prospective customers via outbound outreach (phone, email, LinkedIn, virtual meetings).
• Generate and qualify new sales opportunities within healthcare providers, billing firms, and technology vendors.
• Conduct discovery meetings to uncover challenges and business objectives.
• Manage the full sales cycle from prospecting to contract execution.
• Develop tailored value props and ROI business cases for prospects.
• Lead product demos and negotiate terms with leadership approvals.
• Maintain a healthy pipeline and achieve revenue targets in CRM.
• Represent Harris at conferences and events, leveraging AI tools for outreach.

Skills

Outbound prospecting

Sales cycle management

CRM platforms

Negotiation

Healthcare industry knowledge

Communication & presentation

Remote work

AI tools proficiency

Education

Bachelor's degree preferred

Healthcare IT experience

Tools

HubSpot

Salesforce

LinkedIn

Job description

Phoenix Group is seeking a results-driven Business Development Manager to drive new client acquisition for Harris Secure Connect (HSC) and Doc-Tor.com (DDC), including Picasso, within the healthcare technology and revenue cycle management market. This individual will be responsible for developing new business opportunities, managing the full sales lifecycle, and expanding relationships with healthcare providers, billing organizations, technology vendors, and strategic partners.

This is a remote position, ideal for a highly motivated sales professional who thrives in a fast-paced environment, enjoys prospecting and relationship building, and can effectively communicate business value to healthcare decision-makers. The successful candidate will leverage modern sales tools, including AI-enabled technologies, to improve effectiveness, accelerate sales cycles, and consistently exceed performance goals.

Business Development & Prospecting

• Identify, target, and engage prospective customers through outbound outreach efforts including phone, email, LinkedIn, and virtual meetings.
• Generate and qualify new sales opportunities within healthcare provider organizations, billing companies, revenue cycle management firms, and healthcare technology vendors.
• Conduct discovery meetings to identify customer challenges, business objectives, and operational pain points.

Sales Execution

• Manage the complete sales cycle from prospecting through contract execution.
• Develop compelling value propositions and business cases tailored to customer needs.
• Deliver pricing presentations, proposals, and ROI business cases.
• Lead live and virtual product demonstrations of HSC and DDC solutions, including Secure Connect, Claims Correct, and Picasso, tailored to each prospect’s workflow and pain points.
• Negotiate contract terms and collaborate with leadership on pricing and commercial approvals.

Pipeline & Territory Management

• Maintain a healthy sales pipeline and consistently achieve activity and revenue goals.
• Accurately track opportunities, customer interactions, and forecasting activities within the CRM system.
• Provide regular pipeline updates and sales forecasts to management.
• Partner with implementation, onboarding, and customer success teams to ensure a smooth transition from sale to client launch.
• Represent the organization at industry conferences, networking events, and customer meetings.
• Utilize AI-powered sales and productivity tools to improve prospecting, research, customer engagement, and sales effectiveness.
• Identify opportunities to improve sales processes, increase efficiency, and drive better customer outcomes.

Minimum of 3 years of business development, sales, or account executive experience within the healthcare industry.

• Demonstrated success achieving or exceeding sales quotas and business development objectives.
• Proven track record of sourcing and closing new logo business through outbound prospecting.
• Experience managing complex sales cycles and multiple stakeholders.
• Comfortable running a high-volume outbound motion with the phone as the primary channel, handling objections with confidence and booking meetings.
• Proven ability to develop and close new business opportunities.
• Confident presenting and demonstrating software solutions to audiences from front-line staff to C-suite executives.
• Strong negotiation and relationship-building abilities.
• Ability to understand customer business challenges and articulate value-based solutions.
• Experience using CRM platforms to manage sales activities and forecasts.
• Strong organizational and time-management skills.
• Ability to work independently in a remote environment.
• Proficiency with modern productivity and AI-enabled sales tools.
• Daily use of AI tools such as ChatGPT, Claude, or Copilot for account research, call preparation, personalized outreach, and follow-up, with curiosity about what is next.

Bachelor's degree preferred or equivalent combination of education and professional experience.

Experience working within healthcare clearinghouse, healthcare technology, or revenue cycle management organizations.

• Knowledge of healthcare claims processing, eligibility, denials management, payer enrollment, and reimbursement workflows.
• Experience selling healthcare software, revenue cycle solutions, or related technology platforms.
• Experience selling to or partnering with practice management (PM) and EHR software vendors.
• Established network within healthcare provider organizations, billing companies, or healthcare technology vendors.
• Experience in a high-growth, startup, or transformational business environment.
• Experience with HubSpot, Salesforce, or similar CRM platforms.

The role offers a base salary along with commission-earning potential for achieving and exceeding established sales objectives.

Comprehensive medical, dental, and vision benefits

• ~3 weeks of vacation plus 5 personal days to recharge
• ~Employee stock ownership, RRSP program, 401k + matching
• ~A chance to give back through community involvement
• ~Flexible work arrangements to suit your lifestyle

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.