Service Sales Account Manager

HCI Systems; Fresno (CA); On-site; USD 60,000 - 300,000; Full time

Benefits offered by this job

401(k) with matching

Medical, dental, and vision insurance

Flexible spending accounts

Life insurance

Disability insurance

Weekly pay

Employee perks program

Job summary

HCI Systems, Inc. is seeking a Service Sales Account Manager to join our fast-growing team in Fresno, CA. You will partner with existing customers and build new relationships to provide low voltage, fire, life safety products, and services.

The role emphasizes identifying needs, proposing upgrades, and selling service agreements. The ideal candidate has 2+ years in sales within fire/life safety or related industries, with strong communication and negotiation skills, and a commitment to customer

Qualifications

• Associate degree or equivalent experience required; bachelor’s in marketing, business, or engineering preferred.
• At least 2 years of successful sales or business development experience in fire/life safety or related industries.
• Proven ability to sell service agreements to various levels within customer organizations.
• Knowledge of fire and life safety systems and equipment.
• Understanding of life safety inspection codes and standards (IFC, IBC, NFPA, CMS).
• Strong self-discipline, prioritization, and deadline-driven work style.
• Excellent written and verbal communication, with tact and diplomacy.
• Reliable, self-motivated, with strong organizational and negotiation skills.
• Proficiency with Windows, MS Office, and CRM software.
• Must have a valid driver’s license and clean driving record.

Responsibilities

• Prospecting and developing customer relationships, upselling, and submitting pricing proposals.
• Identify customer needs and develop strategies to meet business objectives.
• Identify and propose low voltage system upgrade opportunities.
• Sell fire alarm and sprinkler annual and 5-year inspections.
• Generate proposals for repairs and service work identified during inspections.
• Identify work due to tenant improvements and coordinate with contractors.
• Collaborate with contractors, facility managers, and property managers to drive sales.
• Work with the service team to ensure customer satisfaction.
• Conduct seminars and demonstrations to identify leads.
• Participate in trade shows and events to increase sales and brand image.
• Achieve agreed sales targets within schedule.

Skills

Sales & business development

Relationship building

Communication

Strategic thinking

Time management

Dependable

Education

Associate degree or equivalent experience

Bachelor’s degree in marketing, business, or engineering preferred

Tools

CRM software

MS Office

Windows

Job description

Overview

Grow with us!

HCI Systems, Inc is hiring and seeking enthusiastic Service Sales Account Managers to join our fast-growing team! We are a destination employer for highly motivated team members who want to be part of a leading fire and security systems integration company. In this role, you will partner with existing customers and build new relationships to provide low voltage, fire, life safety products, and services.

About Us: HCI Systems, Inc. is a renowned leader in the fire life safety and low voltage industry, providing our clients with an end-to-end service offering that allows them to bundle all their needs under one provider.

Responsibilities

• Prospecting and developing customer relationships to include upselling and multi-line development of services, providing and negotiating pricing proposals to showcase our superior customer service.
• Identifying customer needs and developing strategies to meet business objectives.
• Identify and propose low voltage system upgrade opportunities.
• Selling fire alarm and sprinkler annual and 5-year inspections.
• Generating proposals on repairs and service work identified during inspections and customer requests
• Identify and propose fire alarm and sprinkler work required due to tenant improvement work in a building.
• Key focus on working with contractors, facility managers and property managers to do the above.
• Working closely with the service team to ensure customer satisfaction.
• Conducting seminars and demonstrations to identify and generate leads for prospective customers.
• Participating in trade shows, special product demonstrations, and other events with the objective of increasing sales and enhancing the company’s image.
• Achieve agreed upon sales targets and outcomes within schedule.

Qualifications

• Associate degree or equivalent experience required; bachelor’s degree in marketing, business, or engineering preferred.
• At least 2 years of successful experience in sales, business development, or consulting within the commercial fire alarm, sprinkler, suppression, life safety, or related commercial building/construction industries.
• Demonstrated success in selling service agreements to various levels within customer organizations.
• Proficiency in common fire and life safety systems and equipment.
• Understanding of building life safety inspection codes and standards (including IFC, IBC, NFPA, CMS, etc.).
• High degree of self-discipline and ability to prioritize and meet deadlines in a fast-paced corporate environment.
• Excellent written and verbal communication skills, using tact and diplomacy when dealing with customers.
• Must be reliable, self-motivated, success-driven, with excellent organizational, negotiating and follow-up skills.
• Proficiency in industry-related equipment including Windows, MS Office, and customer relationship management (CRM) software.
• Applicants must meet requirements in relation to background, have a valid driver’s license and a clean driving record.
• Regular, reliable, predictable attendance.

**compensation range includes potential commissions earned on sales**

HCI Systems Inc. is a licensed C-7, C-10 and C-16 low voltage systems integration contractor offering a full spectrum of services including sales, engineering, installation, service, and maintenance with over 600 employees in our seven branches. We offer fire life safety, fire suppression, fire sprinkler, access control, video management, intrusion detection, structured cable, nurse call and other related electronic detection solutions to our customers.

Why Join Us?

• Unlimited Growth- Our expanding product lines and markets drive consistent double-digit growth, creating ongoing opportunities for advancement.
• Comprehensive Benefits- Enjoy 401(k) with matching, reduced-cost medical, dental, and vision insurance, plus flexible spending accounts. Additional voluntary benefits include life insurance, disability, and accident coverage.
• Paid Time Off- Recharge with paid holidays and our PTO plan
• Weekly Pay- Get paid every Friday.
• Employee Perks- From appreciation events and department outings to wellness programs and pet insurance, we invest in our team’s well-being.

Equal Employment Opportunity

HCI is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms and conditions of employment and give equal opportunity considerations to applicants and employees regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (“Protected Classifications”). HCIwill reasonably accommodate employees and applicants with disabilities as required by law, if the person is otherwise qualified to perform all the essential functions of the position safely and competently.

Pay Range

USD $60,000.00 - USD $300,000.00 /Yr.