Service Runner

Raymond West Group; Ontario (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Holiday pay

Job summary

Raymond West is seeking a Service Runner to drive a company vehicle and deliver parts, uniforms, and consumables to field technicians on established routes. You will also pick up items from vendors and return cores to the parts department.

Responsibilities include meeting scheduled appointments, staying alert to safety procedures, and communicating effectively via phone, text, and email with technicians. This role requires flexibility for overtime and a valid California driver license.

Qualifications

• High school diploma or GED required.
• 1–3 months related experience and/or training preferred.
• Valid California Driver License with acceptable DMV record.
• Ability to read and interpret safety rules and manuals.
• Excellent written and verbal communication skills.

Responsibilities

• Drive company vehicle to deliver parts, uniforms, and consumables to field technicians.
• Pick up will calls from vendors.
• Return cores and warranty parts to the parts department.
• Meet scheduled appointments with technicians and manage time.

Skills

Communication

Time management

MS Office

Safety compliance

Public speaking

Teamwork

Tech savvy

Multitasking

Policy compliance

Driver's license

Education

High school diploma or GED

Tools

GPS

Job description

Raymond West is seeking a dynamic Service Runner to join our team! This person will drive a Company provided vehicle over an established route to deliver parts, uniforms, and consumables to field technicians. This person will also pick up parts from various vendors and delivers them to the field technicians.

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Duties and Responsibilities:

Primary duties and responsibilities will vary with the specific position. Typical responsibilities are listed below. This list is not inclusive.

• Drives truck to deliver such items as parts, consumables, uniforms, and miscellaneous items to technicians at customer sites.
• Picks up will calls from vendors.
• Return cores and warranty parts to the parts department for the technicians.
• Willing to work scheduled and unscheduled overtime, as necessary.
• Must follow all safety procedures and use good judgment regarding safety.
• Perform other specific duties and projects as assigned by the Service Department supervisors or managers.
• Manage their time and make sure to meet scheduled appointments with technicians.
• Need to have good communication including verbal phone, text, and email with all technicians.

Required Skills/Abilities:

• Excellent written and verbal communication skills
• Excellent Organizational Time Management skills
• Proficient in Microsoft office Suite and similar software
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of the organization.
• Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments.
• Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
• Essential job duties require the use of smartphones, computers, email, text message, maps, and GPS systems. Proficient use of these items is preferred.
• Must be able to multitask and able to adapt to varying workloads and environments.
• Willing to comply with employee handbook.
• Must have a valid California Driver License and maintain a Department of Motor Vehicles Report with no more than the acceptable number of points as determined by our vehicle insurance carrier.

Education/Experience:

• High school diploma or general education degree (GED) is required.
• One to three months related experience and/or training; or equivalent combination of education and experience is preferred.

Travel Requirement:

• This position will be based in the field and require daily travel within assigned territories while using a company vehicle.
• Must be able to be insured by Raymond West.

Physical Requirements:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Position is non-sedentary.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The employee is regularly exposed to moving mechanical parts.
• Position will be required to go onto job sites to perform duties where construction is underway.
• The employee must frequently lift and/or move up to 50 pounds.
• The position will require employees to use hands to finger, handle, or feel and reach with hands and arms.
• The employee is occasionally required to smell.
• Position requires the employee to climb/balance/stoop/kneel/crouch and crawl
• The employee is frequently exposed to outside weather conditions and the risk of electrical shock.
• The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration.
• The noise level in the work environment is sometimes loud.

Pay Range:

• The hourly range for this position is $21.00 - $24.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location.

Qualified candidates must be able to pass a pre-employment physical and drug screen.

Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!

Check us out at www.raymondwest.com . Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.

We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, national origin, protected veteran status or disability.