Service Rep: Build Relationships, Uncapped Commission

Pacific Coast Building Products, Inc.; Tacoma (WA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match and profit分享

Flexible spending accounts

Paid vacation and sick time

Employee wellness programs

Uncapped commission potential after? (

Job summary

Pioneer Builders Supply, a division of Pacific Supply, is hiring a Service Representative to assist customers with orders and inquiries. This entry-level role emphasizes building strong relationships, product knowledge, and accurate order processing in a fast-paced environment.

Under the Branch Manager, you will support sales efforts, provide excellent service, and work with operations to ensure smooth fulfillment. Equal opportunity employer; drug-free workplace.

Qualifications

• Minimum of 6 months experience in a customer service position.
• Excellent telephone etiquette and customer service skills.
• Strong verbal and written communication abilities.
• Ability to manage time, pipelines, and follow-ups independently.
• Valid driver’s license and clean driving record.

Responsibilities

• Build and maintain relationships with contractors, builders, and key accounts.
• Represent a wide range of building products and value-added services.
• Provide top-tier customer service and follow through on orders.
• Partner with branch operations to ensure customer satisfaction and fulfillment.
• Input orders accurately into the computer system and operate the cash register.

Skills

Customer service

Phone etiquette

Verbal and written communication

Time management

Independent follow-ups

Tools

Cash register

Order entry system

Job description

Pioneer Builders Supply, a division of Pacific Supply, is hiring a Service Representative to assist customers with orders and inquiries. This entry-level role emphasizes building strong relationships, product knowledge, and accurate order processing in a fast-paced environment.

Under the Branch Manager, you will support sales efforts, provide excellent service, and work with operations to ensure smooth fulfillment. Equal opportunity employer; drug-free workplace.