Service Professional Technician

LYNN AIR CONDITIONING COMPANY INC D; Upland (CA); On-site; USD 44,083 - 55,104; Full time

Benefits offered by this job

Paid training

Branded company van

Fuel card

iPad for work

Uniforms provided

Paid time off and holidays

Year-round employment

Earning potential with bonuses

Job summary

LYNN AIR CONDITIONING COMPANY INC D is looking for an experienced HVAC Service Technician in Upland, California. This role emphasizes providing excellent customer service while handling residential HVAC repairs and maintenance. You'll be responsible for troubleshooting issues, advising clients on system upgrades, and ensuring customer satisfaction. The position offers a competitive salary ranging from $32 to $40 per hour, depending on experience, with additional perks including paid training and career growth opportunities.

Qualifications

• Experience as an HVAC Service Technician is required.
• Must have a valid driver's license and clean driving record.
• Ability to lift 60 lbs. for equipment handling.

Responsibilities

• Deliver an amazing experience for customers.
• Consult with clients regarding their HVAC systems' concerns.
• Advise on system upgrades and service plans.

Skills

Experience in residential HVAC

Excellent communication skills with customers

Professional appearance and personality

Job description

If you’re an experienced HVAC Service Technician and one of your favorite parts is seeing a satisfied customer, we have an immediate opening for an HVAC Technician.

This is a customer-facing, residential service role where you’ll meet the customer in their home, complete the necessary repairs or maintenance, and talk with them about recommended solutions. You will succeed here by providing a world-class experience and caring about the customer's needs.

At Aire Serv, we’re known for excellent customer service, professional image, and our Done Right Promise. We’re looking for someone who can live up to our high standards of service and professionalism. If that’s you, apply today and a team member will respond within 24 hours.

Why You’ll Want to Join Our Team

• Paid training at our company facility, manufacturer’s facilities, and corporate office – we cover travel, meals, lodging & all training
• Branded company van
• Fuel card
• iPad loaded with all the apps and forms you’ll need
• Uniforms provided
• Work boots allowance
• Paid time off in the first year with increases each year, plus paid holidays
• Year-round employment
• Additional earning potential with spiffs, commission, and bonuses for performance
• Career path based on your goals and aspirations

Your Responsibilities as an HVAC Service Technician

• Deliver World-Class Service – Deliver an amazing experience for our customers.
• Troubleshoot and Provide System Maintenance – Consult with clients regarding their heating and air conditioning systems, understand their concerns, and diagnose and fix the issue correctly.
• Advise on System Upgrades, Improvements, and Service Plans – Help customers uncover additional opportunities and needs related to their home comfort and air quality while offering your expert recommendation for the best solution.

What We Want from You

• Culture alignment
• Rockstars only
• Bought into the vision

How We’ll Measure Performance

• Punctuality, Reliability, and Availability – These impact our customers and the rest of the team.
• Quality of Work – The work must be done correctly the first time.
• Efficiency – Doing the job well and promptly are critical to success in this role.
• Customer Satisfaction – Deliver an amazing customer experience and ensure high customer satisfaction.
• Key Service Metrics – We use a scorecard system so that you have clear goals that you can achieve and know exactly how you are performing.

How to Know If This is the Job for You

• You are team oriented. You will be part of our local team and a larger community of like-minded service technicians.
• You love a smooth process. Our HVAC techs follow our Aire Serv process, ensuring a consistent and amazing experience for our clients while growing their income and career.
• You empathize with the customer. You understand what a customer is going through and show that you care by listening to their concerns. You walk them through options in a way that the customer understands. You are there to help today and in the future.

Job Requirements

• Experience in residential HVAC
• Valid driver's license and clean driving record
• Ability to lift 60 lbs.
• Excellent communication skills with customers and office team
• Professional appearance and personality

Pay

The pay range for this position is $32 to $40 and depends on your experience and knowledge as an HVAC service technician.

We’re looking to hire only the best. If that’s you, apply today. If you meet the requirements for the position, our system will schedule you for an interview immediately.