Service Porter

Honda Audi Porsche Volkswagen Ann Arbor; Ann Arbor (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Direct Deposit

401(k) with Company Match

Opportunity for Advancement

Job summary

Victory Automotive Group is seeking an outgoing Service Porter to greet customers arriving at our service department and help ensure a smooth handoff to the Service Advisor. The role requires moving vehicles around the lot, keeping areas clean, and assisting with shop and lot duties.

Qualified candidates have a valid driver's license, a clean driving record, and a professional appearance. You must be able to work in a non-climate-controlled environment and operate both automatic and manual

Qualifications

• Unrestricted driver's license and clean driving record.
• Professional and dependable with strong customer service.
• Ability to read and comprehend instructions and use basic computer skills.
• Ability to lift heavy objects as needed.

Responsibilities

• Greet customers entering the service area with a friendly, professional attitude.
• Deliver keys and repair orders to the Service Advisor after parking.
• Move customer vehicles around the lot and service areas.
• Ensure vehicles are clean and damage-free.
• Assist with custodial duties in the shop and lot.
• Attend staff meetings, training, and classes as required.
• Perform other duties as assigned.

Skills

Customer service

Communication

Driving

Professional appearance

Job description

Audi, Porsche, and VW Automotive Service Porter

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers’ wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

We are currently looking for an outgoing and dependable individual to greet our valued customers arriving at our service department!

The Service Porter will welcome customers and ensure a smooth transition to a Service Advisor. In addition, they will move customer vehicles in and around the lot and service areas, ensure vehicles are kept in a clean and damage-free manner, and help with cleaning and custodial duties in the shop and lot areas.

The ideal candidate has an unrestricted driver's license and a clean driving record, a positive attitude and professional appearance. Candidates must be willing and able to work in a non-climate-controlled environment and should be able to drive both automatic and standard transmission vehicles.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

• Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
• Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
• Delivers keys and repair order to the appropriate Service Advisor after parking vehicle
• Retrieves vehicles for customers when picking up, waiting at the vehicle, and thanking customers for their business
• Follows all safety and security procedures
• Attends all staff meetings, training, and educational classes as required
• Performs other duties as assigned

Requirements

• Valid and unrestricted driver's license and clean driving record
• Professional and dependable
• Safety and customer service oriented
• Basic computer and internet skills
• Outstanding communication skills
• Professional appearance and work ethic
• Ability to read and comprehend instructions
• Able to bend, kneel, squat, stand, and lift heavy objects as needed

Compensation

• $15.00 - $17.00 per hour
• Medical Benefits
• Paid Vacation
• Holidays
• Professional Workplace
• Non-Smoking Workplace
• Drug Free Workplace
• Opportunity for Advancement
• Direct Deposit
• 401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

It's time to make the most important move of your career!