Service Plumber — Residential & Light Commercial

Thousand Oaks Plumbing Services; Thousand Oaks (CA); On-site; USD 37,000 - 55,000; Full time

Job summary

Thousand Oaks Plumbing is seeking a Plumbing Service Technician to diagnose, advise, and execute residential plumbing repairs with a focus on safety and craftsmanship. You will use ServiceTitan to document estimates, photos, notes, invoices, and job details while guiding customers through approved pricing and solutions.

Ideal candidates possess residential plumbing expertise, strong customer service and sales abilities, a valid California driver's license, and proficiency with ServiceTitan.

Qualifications

• Experience as a Plumbing Service Technician in residential settings.
• Solid knowledge of residential plumbing systems and fixtures.
• ServiceTitan user proficiency.
• Proven sales capability and ability to close.
• Valid California driver’s license with acceptable driving record.

Responsibilities

• Diagnose plumbing issues through thorough evaluations.
• Advise customers with repair or replacement options at approved pricing.
• Execute code-compliant repairs, replacements, and installations.
• Document estimates, photos, notes, invoices, and job details in ServiceTitan.
• Process transactions accurately and collect payments; maintain organized workspace.

Skills

Sales capability

Customer service

Problem-solving

Communication

Tools

ServiceTitan

Job description

$27.00 - $40..00 Plus Commission Opportunity!Purpose of the roleHelp customers make confident decisions about their plumbing by pairing precise diagnostics with clear, solution-oriented communication. At Thousand Oaks Plumbing, you’ll deliver reliable residential and light commercial service while upholding safety and craftsmanship.How you’ll contributeDiagnose: Assess systems, pinpoint issues, and perform thorough evaluations. Advise: Present repair or replacement options with approved pricing and a straightforward sales process. Execute: Complete code-compliant repairs, replacements, and installations to company standards. Document: Use ServiceTitan to capture estimates, photos, notes, invoices, and job details. Finalize: Process transactions accurately and collect payments. Uphold: Maintain a clean, organized, and stocked vehicle, tools, and parts; follow safety rules, company policies, and plumbing codes.Your backgroundExperience as a Plumbing Service Technician in residential settingsSolid knowledge of residential plumbing systems and fixturesServiceTitan user proficiencyProven sales capability — option presentation and closingClear communicator with excellent customer service and problem-solving skillsValid California driver’s license with an acceptable driving record per company policyProficient in: PlumbingImagine this scenarioA homeowner calls about low water pressure. You arrive, run a comprehensive evaluation, and identify a failing pressure regulator and corroded supply lines. You outline repair and upgrade choices with transparent, approved pricing. The customer selects the recommended work, you complete it to code, document everything in ServiceTitan with photos and notes, and collect payment — all while keeping your workspace and truck spotless.Our values in actionProfessionalism, safety, and getting it right the first time — these drive every visit and every interaction.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.