Service Plumber

Grassroots Plumbing Inc; Woodstock (GA); On-site; USD 100,000 - 180,000; Full time

Benefits offered by this job

Performance-based commission

PTO

Dental insurance

401(k) plan with company contribution

Weekly training

Company-provided tools and uniforms

Access to leadership training

Job summary

A plumbing service company in Woodstock, GA, seeks a Service Expert to operate a plumbing service truck. The ideal candidate has 2+ years in plumbing and a journeyman license or be working towards it. Responsibilities include managing customer interactions, achieving set KPIs, and contributing to a supportive work environment. Compensation includes a performance-based commission, aiming for $100,000 to $180,000 annually, along with benefits like PTO and training opportunities.

Qualifications

• 2+ years of plumbing experience.
• A journeyman plumbing license or working towards one.
• Ability to interact with customers in line with company values.

Responsibilities

• Run your own plumbing service truck.
• Achieve KPIs in close rate and customer satisfaction.
• Set and accomplish individual goals.

Skills

Plumbing experience

Customer interaction

Initiative

Growth mindset

Humility

Education

Journeyman plumbing license

Job description

Overview

You’re successful in your current role, but you don’t see much of a future where you’re working. You want to work somewhere with real opportunities and where people actually care about you. We know what it’s like to feel stuck, so we’ve built an enjoyable work environment with long term opportunities. And we’re looking for another Service Expert to join our team. The primary objective of this position is to help the team accomplish our mission and vision while running your own plumbing service truck. Our culture is empathetic, light-hearted, and hard-working.

What Winning in This Position Looks Like

• Achieve the level of knowledge and responsibility to run your own service truck within 90 days.
• Achieve predetermined KPIs in close rate, average ticket, callbacks, and customer satisfaction.
• Set and accomplish individual goals no matter where you are in your career.

What You Need to Win in This Position

• 2+ years of plumbing experience.
• A journeyman plumbing license, or you’re currently working towards your license.
• A growth mindset.
• Ability to follow the process.
• You take initiative and don’t wait for things to happen to you.
• Humility to receive instructions, own mistakes, and take responsibility.
• Ability to interact with customers and other team members in accordance with our mission, vision, and values.

What Your Workday Will Look Like

• Our start time depends on our schedule. We usually start between 7-8 a.m.

You will run your own plumbing truck as you provide service work to our residential and commercial customers. We are a service-based plumbing company. We do not do new construction. The work we provide covers all aspects of residential service plumbing.

Not all our crews end at the same time, and your exact end time will vary from day to day. On average, we wrap up around 5 p.m., but this can range anywhere from 3-7 p.m.

Compensation and Benefits

• A performance based commission pay that will provide you the opportunity to earn $100,000 - $180,000+ annually.
• PTO, dental insurance, and a 401(k) plan with a 3 percent company contribution.
• Weekly training and ongoing coaching to help you succeed.
• Company-provided uniforms, trucks, and large tools. Allowances are provided for small tools.
• Access to personal leadership curriculum and training.
• Annual year-end parties to celebrate a successful year together.

Note: In order for your application to be considered, you MUST include a cover letter telling us why you would like to join the Grassroots Plumbing team.