Service Plumber

W.E. Brown, Inc.; Virginia; On-site; USD 60,000 - 90,000; Full time

Job summary

W.E. Brown, Inc. is seeking an experienced residential plumber to diagnose and repair plumbing systems and guide customers on maintenance and safety.

You will communicate with dispatch, management, and the parts team, while keeping paperwork accurate and timely. Applicants should have proven residential plumbing experience, a clean driving record, and a willingness to obtain journeyman or master plumber licenses with company support.

Qualifications

• Proven experience in residential plumbing service and repair.
• Strong technical problem-solving skills and a commitment to quality craftsmanship.
• Ability to maintain a professional appearance and demeanor at all times.
• Valid driver’s license with a clean driving record.
• Journeyman or Master Plumber license preferred or willingness to obtain with company support.
• Experience with CRM systems like Housecall Pro, Jobber, or Service Titan is a plus.

Responsibilities

• Accurately diagnose and repair a wide range of residential plumbing issues.
• Maintain professional communication with dispatch, management, and the parts department.
• Manage company vehicle inventory and ensure the workspace is kept clean and organized.
• Complete all service documentation and paperwork accurately and timely.
• Participate in a standard on-call rotation to support our client base.

Skills

Residential plumbing

Problem solving

Professional demeanor

Driver's license

CRM familiarity

Education

Journeyman license preferred

Master Plumber license preferred

Tools

Housecall Pro

Jobber

Service Titan

Job description

Job Description

The Role

You will diagnose and repair residential plumbing systems while helping customers make informed decisions about their home's maintenance and safety.

Key Responsibilities

• Accurately diagnose and repair a wide range of residential plumbing issues.
• Maintain professional communication with dispatch, management, and the parts department.
• Manage company vehicle inventory and ensure the workspace is kept clean and organized.
• Complete all service documentation and paperwork accurately and timely.
• Participate in a standard on-call rotation to support our client base.

Qualifications

• Proven experience in residential plumbing service and repair.
• Strong technical problem-solving skills and a commitment to quality craftsmanship.
• Ability to maintain a professional appearance and demeanor at all times.
• Valid driver’s license with a clean driving record.
• Relevant industry certifications (Journeyman or Master Plumber license preferred) or a commitment to obtaining them with company support.
• Preferred: Experience with CRM systems like Housecall Pro, Jobber, or Service Titan.

Company Description

Since 1922, we’ve had the pleasure of bringing comfort to Charlottesville, Albemarle County, and the surrounding communities. What began as a small backyard plumbing business has evolved into a full-service home comfort systems company with a century-long reputation for quality and service.