Service Plumber

Hers and His Plumbing Services; Sumter (SC); On-site; USD 22,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Performance pay

Career growth opportunities

Job summary

Hers and His Plumbing Services in Sumter, SC is seeking a Residential Service Plumber to join our growing team. You will perform installations, repairs, and maintenance for residential customers, diagnose issues, and deliver lasting solutions with a focus on customer satisfaction.

We offer competitive pay, a supportive work environment, and opportunities for career advancement. Expect to work on a variety of service calls while upholding safety and quality standards.

Qualifications

• Proven experience in residential plumbing services, including installations, repairs, and maintenance.
• Solid understanding of plumbing systems, fixtures, and materials.
• Strong diagnostic and problem-solving skills.
• Excellent customer service and communication abilities.

Responsibilities

• Perform residential plumbing services, including installations, repairs, and maintenance.
• Diagnose plumbing issues and provide efficient solutions.
• Install, repair, and maintain plumbing fixtures, pipes, valves, faucets, and water heaters.
• Conduct thorough inspections of plumbing systems and identify potential problems or improvements.
• Collaborate closely with customers, listening to concerns and offering expert recommendations.
• Ensure work complies with industry standards, local codes, and safety protocols.

Skills

Residential plumbing

Diagnostics

Customer service

Communication

Problem solving

Valid driver’s license

Physical stamina

Job description

• Pay or shift range: $16 USD to $40 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Field - Plumbing
• Full-Time
• Requisition #: SERVI004509

Description

About the Role:As a Residential Service Plumber, you will be the face of our company, providing expert plumbing services to our valued residential customers. Your skills, knowledge, and passion for customer satisfaction will play a vital role in ensuring that our customers' plumbing needs are met with excellence. We offer competitive compensation, a supportive work environment, and ample opportunities for professional growth and advancement.

About Us:

We keep on growing because we only hire the best, and our customers love us for it.. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Why You’ll Want to Work Here:

• Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics
• Performance Pay directly tied to results – Get what you deserve
• Benefits you will use – Full medical, dental, and vision packages including fully employer paid options
• Secure your financial future – 401(k) with company match
• Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of institutional investors
• We invest in your future – leadership training that directly results into bigger career opportunities
• Learn on the job – continuous education stipends available
• Perform a wide range of residential plumbing services, including installations, repairs, and maintenance tasks.
• Diagnose plumbing issues accurately and provide efficient solutions to meet customer needs.
• Install, repair, and maintain plumbing fixtures, pipes, valves, faucets, and water heaters.
• Conduct thorough inspections of plumbing systems and identify potential problems or areas for improvement.
• Collaborate closely with customers, actively listening to their concerns and providing expert advice and recommendations.
• Ensure all work is performed in compliance with industry standards, local codes, and safety protocols.
• Document services performed, materials used, and time spent on each job accurately and efficiently.
• Maintain a clean and organized work area, ensuring proper handling and storage of tools and equipment.
• Deliver exceptional customer service, addressing customer questions and concerns with professionalism and empathy.
• Stay updated on industry trends and advancements, actively seeking opportunities for professional development.
• Foster positive relationships with team members, providing support and assistance as needed.
• Embrace a teamwork-oriented approach, collaborating with colleagues to ensure seamless project execution.
• Uphold company values and policies, consistently representing the company in a professional and ethical manner.

Service Plumber Qualifications:

• Proven experience in residential plumbing services, including installations, repairs, and maintenance.
• Solid understanding of plumbing systems, fixtures, and materials.
• Strong diagnostic and problem-solving skills.
• Excellent customer service and communication abilities.
• Detail-oriented with a focus on delivering quality workmanship.
• Valid driver's license and clean driving record.
• Physical stamina to handle the demands of the job, including lifting heavy objects and working in various environments.
• Strong work ethic and the ability to work independently and as part of a team.

Service Plumber Interpersonal Qualifications:

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

Over the past 20 years, Hers and His has successfully expanded into 13 major markets throughout the Southeast United States with a vision to become nationwide. Through our mission to develop people, we provide career coaching for those who desire to move out of the field and into various roles including management, sales, or technical training.

Hers and His has been recognized as a National Service Excellence Award winner, and consistently maintains an A+ rating with the Better Business Bureau.

Hers & His is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.

Behaviors

Preferred

Team Player : Works well as a member of a group

Functional Expert : Considered a thought leader on a subject

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Goal Completion : Inspired to perform well by the completion of tasks

Self-Starter : Inspired to perform without outside help

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Experience

Required

3 years: Residential Service Plumbing

Licenses & Certifications

Required

Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.