Service Plumber

Hers & His Plumbing; Sumter (SC); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Full medical, dental, and vision

401(k) with company match

Performance pay

Career growth opportunities

On-the-job training stipends

Job summary

Hers & His Plumbing seeks a dedicated Residential Service Plumber to serve our home-based customers. You will perform installations, repairs, and maintenance with a focus on quality workmanship and safety. The role offers competitive compensation, strong team support, and clear paths for professional growth.

You will diagnose issues, communicate clearly with clients, and ensure compliance with codes. Our environment emphasizes integrity, customer satisfaction, and ongoing training to advance

Qualifications

• Proven experience in residential plumbing services, including installations, repairs, and maintenance.
• Solid understanding of plumbing systems, fixtures, and materials.
• Strong diagnostic and problem-solving skills.
• Excellent customer service and communication abilities.
• Detail-oriented with a focus on delivering quality workmanship.
• Valid driver's license and clean driving record.
• Physical stamina to handle the demands of the job, including lifting heavy objects and working in various environments.
• Strong work ethic and the ability to work independently and as part of a team.
• Customer service focus and mindset with excellent relationship-building abilities.
• Exceptional problem-solving and conflict resolution abilities.

Responsibilities

• Perform residential plumbing services, including installations, repairs, and maintenance.
• Diagnose plumbing issues and provide efficient solutions.
• Install, repair, and maintain fixtures, pipes, valves, faucets, and water heaters.
• Conduct thorough system inspections and identify improvements.
• Document services and materials used for each job.
• Collaborate with customers and provide professional advice and recommendations.
• Ensure work complies with codes and safety standards.
• Maintain a clean, organized work area and tool storage.
• Deliver exceptional customer service with professionalism and empathy.
• Stay updated on industry trends and pursue professional development.
• Foster teamwork and support colleagues.

Skills

Residential plumbing experience

Customer service

Diagnostics

Detail-oriented

Team player

Independent worker

Job description

• Pay or shift range: $16 USD to $40 USD
• The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Field - Plumbing
• Full-Time
• Requisition #: SERVI004368

Description

About the Role: As a Residential Service Plumber, you will be the face of our company, providing expert plumbing services to our valued residential customers. Your skills, knowledge, and passion for customer satisfaction will play a vital role in ensuring that our customers' plumbing needs are met with excellence. We offer competitive compensation, a supportive work environment, and ample opportunities for professional growth and advancement.

About Us

We keep on growing because we only hire the best, and our customers love us for it.. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Why You’ll Want to Work Here

• Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics
• Performance Pay directly tied to results – Get what you deserve
• Benefits you will use – Full medical, dental, and vision packages including fully employer paid options
• Secure your financial future – 401(k) with company match
• Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of institutional investors
• We invest in your future – leadership training that directly results into bigger career opportunities
• Learn on the job – continuous education stipends available
• Perform a wide range of residential plumbing services, including installations, repairs, and maintenance tasks.
• Diagnose plumbing issues accurately and provide efficient solutions to meet customer needs.
• Install, repair, and maintain plumbing fixtures, pipes, valves, faucets, and water heaters.
• Conduct thorough inspections of plumbing systems and identify potential problems or areas for improvement.
• Collaborate closely with customers, actively listening to their concerns and providing expert advice and recommendations.
• Ensure all work is performed in compliance with industry standards, local codes, and safety protocols.
• Document services performed, materials used, and time spent on each job accurately and efficiently.
• Maintain a clean and organized work area, ensuring proper handling and storage of tools and equipment.
• Deliver exceptional customer service, addressing customer questions and concerns with professionalism and empathy.
• Stay updated on industry trends and advancements, actively seeking opportunities for professional development.
• Foster positive relationships with team members, providing support and assistance as needed.
• Embrace a teamwork-oriented approach, collaborating with colleagues to ensure seamless project execution.
• Uphold company values and policies, consistently representing the company in a professional and ethical manner.

Service Plumber Qualifications:

• Proven experience in residential plumbing services, including installations, repairs, and maintenance.
• Solid understanding of plumbing systems, fixtures, and materials.
• Strong diagnostic and problem-solving skills.
• Excellent customer service and communication abilities.
• Detail-oriented with a focus on delivering quality workmanship.
• Valid driver's license and clean driving record.
• Physical stamina to handle the demands of the job, including lifting heavy objects and working in various environments.
• Strong work ethic and the ability to work independently and as part of a team.

Service Plumber Interpersonal Qualifications:

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

Over the past 20 years, Hers and His has successfully expanded into 13 major markets throughout the Southeast United States with a vision to become nationwide. Through our mission to develop people, we provide career coaching for those who desire to move out of the field and into various roles including management, sales, or technical training.

Hers and His has been recognized as a National Service Excellence Award winner, and consistently maintains an A+ rating with the Better Business Bureau.

Hers & His is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.

Behaviors

Preferred

Team Player : Works well as a member of a group

Functional Expert : Considered a thought leader on a subject

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Goal Completion : Inspired to perform well by the completion of tasks

Self-Starter : Inspired to perform without outside help

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Experience

Required

3 years: Residential Service Plumbing

Preferred

Licenses & Certifications

Required

Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.