Service Parts Distribution & Logistics Manager

Assa Abloy Ab; Indian Trail (NC); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health, dental, and vision plans

401(k) with company matching

Disability, life, and accidental保险

Job summary

ASSA ABLOY Entrance Systems in Monroe, NC seeks a hands-on Operations Leader for the service spare parts distribution center. You will own the P&L, drive a Lean transformation, and develop a team to deliver the right part, to the right place, on time, every time.

You will lead a high‑volume operation, optimize inventory, and coordinate with Supply Chain to meet customer needs across North America. This role requires a strategic mindset and execution excellence.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Operations Management, Business, or related field, or equivalent combination of education and experience.
• 7+ years of progressive experience in distribution, warehouse, or logistics operations with P&L influence.
• Proven track record using Lean or continuous improvement methods to improve productivity, quality, and cost.
• Strong inventory management practices, including cycle counting, replenishment planning, and slotting.
• Working knowledge of ERP and warehouse management systems; strong Excel/data analysis skills.
• Ability to lead change, drive KPIs, and communicate clearly at all levels.
• Preferred experience in aftermarket/service parts or MRO distribution, ideally supporting a field service organization.
• Experience in multi-site or international operations within a global company.
• ASCM/APICS certification (CPIM or CSCP) and/or Lean Six Sigma Green/Black Belt.
• Background in building products, door/entrance systems, or industrial equipment.

Responsibilities

• Lead the service parts distribution center and drive P&L performance.
• Transform the operation with Lean principles to improve throughput and efficiency.
• Own inventory management and cycle counts across core spare parts.
• Oversee material planning, purchasing, and supplier relations.
• Manage transportation, logistics, and distribution to field service teams.
• Ensure on-time delivery and KPI targets across locations.
• Hire, train, and mentor distribution services supervisors.
• Develop quality assurance programs and budget management.

Skills

Lean/continuous improvement

Inventory management

ERP/WMS

Excel/data analysis

Change leadership

KPI management

Cross-functional collaboration

Education

Bachelor’s degree in Supply Chain, Logistics, Operations Management, Business, or related

Tools

ERP systems

Warehouse Management System (WMS)

Job description

ASSA ABLOY Entrance Systems, Pedestrian Door Solutions

Join the industry leader in automated door solutions! ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries.

Why Join ASSA ABLOY Entrance Systems?

At ASSA ABLOY, we offer more than a job — we provide an environment for growth, innovation, and meaningful contributions.

Here’s why our team loves being part of ASSA ABLOY:

• Comprehensive Benefits: Enjoy competitive pay, robust health insurance options, retirement plans, and monthly/quarterly bonus opportunities. Your well-being matters to us, which is why we also offer PTO, holidays, and additional perks like tuition reimbursement and service awards.
• Meaningful Impact: Your work will directly impact customers in industries such as healthcare, transportation, and retail by delivering sustainable, customized door solutions. Whether you’re solving complex technical challenges or collaborating with contractors, every task helps build safer, more efficient spaces.
• Career Growth & Development: We invest in you from day one. We provide well-defined career paths with regular performance reviews and opportunities for promotion. Participate in programs designed to develop your leadership skills and prepare you for management roles. Explore different roles within the company to find the best fit for your skills and interests.

The Role:

Our service spare parts business is growing fast, and we are looking for a hands‑on operations leader to take it to the next level. Based in Monroe, NC and part of our Pedestrian Segment, you will run a high‑volume, multi‑million‑dollar distribution center that keeps our field technicians and service customers up and running across North America. This is a role for someone who can deliver results today while building the operation for tomorrow. You will own the P&L, lead a Lean transformation, and develop a team that delivers the right part, to the right place, on time, every time. If you want real ownership and room to grow your career, we want to talk to you.

Key Responsibilities:

• Key leadership role for our fast‑growing service spare parts business.
• Strategic acumen to understand the necessary steps to transform the business for tomorrow while responding to the daily demands.
• P&L responsibilities in developing and delivering results for this key business.
• Coach and lead the service parts growth transformation plan using lean principals.
• Drive and lead international improvement projects to optimize performance re availability, inventory management and costs.
• In cooperation with Supply Chain function optimize material planning and purchasing of core spare parts.
• Manage transportation and logistics of spare parts (in cooperation with supply chain org).
• Manage sourcing needs for competitor (3’d party) spare parts.
• Be responsible for picking-/packing, production of spare parts and deliveries are done according to the agreed lead times with the service companies.
• Be responsible for delivery performance and other Spare Part KPI’s are met.
• Develop Customer service organization to our service organization.
• Be responsible for inventory Management both in the spare part center and external warehouses which include cycle count.
• Oversee cycle counts, stock levels, reorder point levels, and space allocations to accommodate new service parts stocking.
• Develop and implement quality assurance programs for the department.
• Oversee the Distribution Services, Warehouse Operations and shipping including box, and cars.
• Responsible to hire, oversee training, and evaluate capacity needs to meet service parts growth Direct, evaluate, support and mentor distribution services supervisors.
• Instruct and advice staff on changes to policies, procedures or working standards through individual counsel and department meetings.
• Monitor departmental operations workload, productivity, and to ensure 100% on time delivery.
• Ensures the timely communication of department goals, objectives and organizational activities and initiatives to all to staff.
• Monitor quality control of all departmental activities.
• Generate department productivity reports for benchmarking programs Assist in the preparation of the annual budget Perform related duties as required; may involve providing direct assistance in material handling activities.

What You Will Need:

• Bachelor’s degree in Supply Chain, Logistics, Operations Management, Business, or a related field, or equivalent combination of education and experience.
• 7+ years of progressive experience in distribution, warehouse, or logistics operations, Experience owning or significantly influencing a P&L or operating budget.
• Proven track record using Lean or continuous improvement methods to deliver measurable gains in productivity, quality, and cost.
• Strong command of inventory management practices, including cycle counting, replenishment planning, and slotting.
• Working knowledge of ERP and warehouse management systems and strong Excel/data analysis skills.
• Ability to lead change, hold teams accountable to KPIs, and communicate clearly at all levels.
• Preferred Experience in aftermarket, service parts, or MRO distribution, ideally supporting a field service organization.
• Experience in multi-site or international operations within a global company.
• ASCM/APICS certification (CPIM or CSCP) and/or Lean Six Sigma Green or Black Belt.
• Background in building products, door/entrance systems, or industrial equipment.

What We Offer:

• Comprehensive Benefits: Health, dental, and vision plans.
• 401(k) with company matching.
• Short- and long-term disability, life, and accidental insurance.
• 15 PTO days and 11 paid holidays.
• Work-Life Balance: Flexible scheduling for when life happens.
• Ongoing Training & Recognition: Get up to speed quickly with our structured onboarding process. Access to online courses to keep your skills sharp and up to date. Learn from experienced colleagues and industry experts. Length of Service awards to celebrate your milestones.
• Our Commitment to Diversity & Inclusion: ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization. Together, we innovate and create solutions that serve our global community.

Our Commitment to Diversity & Inclusion:

ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization.

We are the ASSA ABLOY Group. Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

We are the ASSA ABLOY Group. Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

We are the ASSA ABLOY Group. Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.