Service Operations Leader

SouthWest HMS; Lawton (OK); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading service company in Lawton, Oklahoma is searching for a highly motivated and experienced Service Manager to oversee daily operations and ensure top-notch customer service. Responsibilities include managing service staff, developing policies for improved efficiency, and handling customer complaints. The ideal candidate should possess proven managerial experience, excellent communication skills, and a relevant degree. This role offers a dynamic work environment in a supportive team setting.

Qualifications

• Proven experience as a Service Manager or similar role.
• Excellent customer service and communication skills.
• Strong leadership and management skills.

Responsibilities

• Manage and oversee the daily operations of the service department.
• Ensure that all customer needs are met and that our team is providing excellent customer service.
• Develop and implement service policies and procedures to improve efficiency.

Skills

Customer service

Leadership

Time management

Problem-solving

Education

Bachelor's degree in Business Administration

Tools

Service management software

Job description

A leading service company in Lawton, Oklahoma is searching for a highly motivated and experienced Service Manager to oversee daily operations and ensure top-notch customer service. Responsibilities include managing service staff, developing policies for improved efficiency, and handling customer complaints. The ideal candidate should possess proven managerial experience, excellent communication skills, and a relevant degree. This role offers a dynamic work environment in a supportive team setting.