Service Operations Intern: Data-Driven Process Improvement

Vertiv; Westerville (OH); On-site; USD 30,000 - 42,000; Part time

Job summary

Vertiv in Westerville, Ohio is seeking a proactive Services Operations Specialist Intern to support sales, services, and operations management. This internship offers hands-on experience in a fast-paced environment, with focus on process improvement and data analysis.

You will collaborate with team members, collect and present KPI data, maintain records, and participate in quality assurance to ensure standards and customer requirements are met.

Qualifications

• Candidates must be pursuing a degree in Business Administration, Operations Management, Supply Chain Management, or related field.
• Excellent written and verbal communication skills.
• Demonstrated work ethic and detail-orientation.
• Strong analytical and critical thinking skills.
• Ability and willingness to learn in a fast-paced environment and produce high-quality work.
• Collaboration and teamwork.

Responsibilities

• Collaborate with team members to identify inefficiencies in operational processes and propose solutions for improvement.
• Collect, analyze, and present data related to KPIs and operational metrics; prepare reports to track progress and identify trends.
• Maintain accurate records and documentation related to operational processes, procedures, and compliance requirements.
• Participate in quality assurance processes to ensure products or services meet established standards and customer requirements.

Skills

Analytical thinking

Detail-oriented

Communication

Problem solving

Teamwork

Education

Pursuing a degree in Business Administration, Operations Management, or Supply Chain Management

Job description

Vertiv in Westerville, Ohio is seeking a proactive Services Operations Specialist Intern to support sales, services, and operations management. This internship offers hands-on experience in a fast-paced environment, with focus on process improvement and data analysis.

You will collaborate with team members, collect and present KPI data, maintain records, and participate in quality assurance to ensure standards and customer requirements are met.