Service Now Architect

equifax; Alpharetta (GA); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health benefits

401k matching

Paid time off

Career learning platform

Job summary

Equifax is seeking a Senior Architect to lead Enterprise Architecture and ServiceNow governance, driving strategic leadership across AI initiatives and cloud-native designs in a hybrid in-office/remote setup. The role centers on aligning architecture with business objectives, standards, and scalable, secure solutions.

The candidate will design, govern, and deliver architecture artifacts, collaborate with engineering and SRE teams, and ensure solutions meet performance and security requirements

Qualifications

• BS degree in CS or related technical field.
• 3+ years architecting and developing software in the public cloud, 5+ years total experience.
• Experience monitoring infrastructure and uptime to meet performance objectives.
• Proficiency in Python, Bash, Java, Go, JavaScript, or Node.js.
• Cross-functional knowledge of systems, storage, networking, security and databases.

Responsibilities

• Architect, design and implement cloud-based solutions (GCP/AWS) using cloud-native capabilities.
• Establish high-level solution intent and responsibilities of major components.
• Develop architecture deliverables including usage and cost-of-ownership models.
• Ensure alignment with technology strategy and standard blocks for efficient operation.
• Oversee non-functional requirements and remediation steps with engineering and SREs.
• Provide technical oversight to ensure implementation matches the solution intent.

Skills

Python

Bash

Java

Go

JavaScript

Node.js

GCP/AWS

ServiceNow

Monitoring uptime

CI/CD tooling

Security DevOps

Education

BS in Computer Science or related field

Tools

GitHub Actions

GitHub Copilot

Google Gemini

Anthropic Claude

Job description

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

The Senior Architect within the Enterprise Architecture team, will provide strategic leadership and technical expertise across the enterprise architecture landscape, and AI while serving as the primary authority for ServiceNow platform architecture. This role combines deep knowledge of enterprise architecture principles with hands‑on experience in designing and governing ServiceNow solutions that align with business objectives and enterprise standards.

We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday-Thursday), paired with Friday Flexibility to wrap up your week remotely.

This role reports to our office in Alpharetta, Georgia.

This position does not offer immigration sponsorship (current or future) including F-1 STEM OPT extension support.

This is a direct-hire role and is not open to C2C or vendors.

What you'll do

• Architect, design and implement smart solutions in GCP/AWS using Cloud Native capabilities.
• Establish the high-level Solution Intent for given project or problem statement
• Establish responsibilities of major logical components of the solution in collaboration with other team members
• Develop architecture deliverables necessary to illustrate system behavior, including usage models, and cost of ownership models and failure analysis model
• Ensure that the solution is aligned with the technology strategy, uses standard solution building blocks and can be built and operated in an efficient manner aligned with economic value of the project
• Develop, analyze, split, and prioritize work required to implement the system's non-functional requirements
• Provide technical oversight of implementation, keeping the final build and overall implementation aligned with the solution intent

What experience you need

• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent job experience required
• 3+ years of experience architecting and developing software in the public cloud., including 5+ years overall relevant experience.
• Experience in monitoring infrastructure and application uptime and availability to ensure functional and performance objectives.
• Experience in one or more languages such as Python, Bash, Java, Go, JavaScript and/or node.js
• Demonstrable cross-functional knowledge with systems, storage, networking, security and databases
• Partner with Engineering, and SREs to analyze any outages or resiliency issues and provide remediation steps
• Experience with microservice best practices and design patterns
• Experience with event driven architecture and immutable data management patterns (CQRS)
• Proficiency with continuous integration and continuous delivery tooling and practices
• Strong analytical and troubleshooting skills
• Cloud Certification Strongly Preferred

What could set you apart

• Experience designing scalable, resilient infrastructure across on-premises and cloud environments
• Knowledge of networking, compute, storage, and security architecture patterns
• Demonstrated experience with Generative AI technologies and platforms including GitHub Copilot, Google Gemini, and Anthropic Claude
• Understanding of agentic AI architectures, AI skills development, and practical application of GenAI in enterprise environments
• Ability to evaluate, integrate, and govern AI tools within existing technology ecosystems
• Ability to leverage cloud-native GCP/AWS services while architecting particular products and platforms
• Experience with multi-cloud design patterns and cloud migration strategies
• Strong understanding of both security and DevOps principles
• Experience with CI/CD pipelines, GitHub (version control, Actions, workflows), and automated deployment processes
• Ability to design and implement solutions that meet the security and compliance requirements of the organization
• Experience working with developers and operations teams to ensure that solutions are implemented in a way that does not impact the development or deployment process

#LI-Hybrid !!

#LI-KC

• We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Primary Location: USA-Atlanta JV White

Function: Function - Tech Dev and Client Services

Schedule: Full time