Service Manager Trainee

Pep Boys Inc; New Lenox (IL); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay partner

Job summary

Pep Boys Inc. is seeking a Manager in Training to oversee store and service center operations, lead a high-performing team, and drive sales and customer service excellence. You will ensure safe operations, policy compliance, and strong workplace morale in a fast-paced environment.

The role emphasizes leadership, problem-solving, and effective communication to deliver outstanding customer experiences while managing merchandising, operations, and safety standards.

Qualifications

• Two years related experience in retail management, preferably automotive.
• Completion of two-year college or technical school program.
• Equivalent combination of education and experience with proven results.

Responsibilities

• Sales, Profit and Productivity
• Customer Service
• Merchandise Presentation and Facility Maintenance

Skills

Strong people management

Leadership skills

Approachability

Customer Focus

Drive for Results

Integrity and Trust

Communication skills

Presentation Skills

Organization skills

Time management

Practical math skills

Practical reading skills

Education

Two-year college or technical school

Related experience in retail management

Equivalent education/experience

Job description

180475

Job Description

Position Summary

A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected sales and customer Service throughout the unit; ensure the store and service center operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations; provides technical, administrative, operational and motivational direction to develop a dynamic high performance team.

Duties & Responsibilities

• Sales, Profit and Productivity

• Customer Service

• Merchandise Presentation and Facility Maintenance

Knowledge, Skills, and Abilities

• Strong people management and leadership skills

• Approachability

• Customer Focus

• Drive for Results

• Integrity and Trust

• Strong verbal and written communication skills

• Presentation Skills

• Sound business sense

• Strong organization and time management skills

• Practical math skills

• Practical reading skills

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

• Extensive standing, walking, pushing and reaching.

• Need full range of motion for reaching, bending and stooping.

• Repetitive movement of hands, arms and legs.

• Lifting of heavy equipment of up to 50 pounds.

• May work outside and be exposed to weather.

• Exposure to adverse weather conditions, chemicals, odors, dirt and dust.

• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Minimum Educational and /or Experience Level

• Two years related experience in retail management, preferably automotive

• Completion of two-year college or technical school program

• Equivalent combination of education and experience with proven results

Certificates, Licenses, and/or Registrations

• Current, valid drivers license issued in state of residence

• Equipment Safety Certification

Benefits

• Medical, dental, and vision benefits

• Life insurance

• Short Term Disability

• Supplemental benefits

• 401(k) with company match

• PTO and holiday pay

• On-demand pay partner (DailyPay)

• Reduced benefits available for part-time team members

Pay Range

• $24.73 to $36.53 per hour based on experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Job Status

Full-time